Live data from Hacker News

Amazon ditches 'just walk out' checkouts at its grocery stores

gizmodo.com

571–580 of 769 posts

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#571
JWO can work in cultures where most people are honest e.g. Japan.

JWO stands no chance in cultures where grift is the norm e.g. NYC where people jump turnstiles let alone snatch groceries. Even self checkout struggles. In these cultures, checkout staff invite their friends to shop then "accidentally" forget to ring up an item or two. If you can keep shrinkage to a few percent you're doing great.

Source: longtime in the industry and owned/operated 3 retail shops myself.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#572
post #190

This is pretty sad to read. Before Covid, the Amazon Go store experience was phenomenal. All the convenience of a 7-Eleven but with the pricing of a normal grocery store. The food options were really good and the BlueApron style meal-kits were amazing. The Alexa integration was also nice for being able to just verbally ask what's the next step on a recipe while you're busy stirring or chopping things. When it rolled…

I tried one in SF and never went back because holy fuck it was expensive

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#573
post #385

Earlier quoted context omitted.

I would contend that Dominos is a pizza logistics company rather than a seller of retail pizza (compare Pizza Hut). https://biz.dominos.com/about-us/innovations/ They're not just selling pizza to make money - but also looking at making cars. https://www.hagerty.com/media/car-profiles/why-dominos-dxp-d... While I'm not going to claim that was a good idea, the point is that Dominos sees making and delivering pizza as o…

Is this not corpspeak kool-aid? Dominos and Pizza Hut do the same thing. They deliver pizza to people. Dominos knows how to hype the markets, though.

Pizza Hut has in store seating, Dominoes does not.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#574
post #194

Uniqlo (in Japan and at least in SF) has a cool checkout method. You drop your clothes into a big bin (I’ve always done it one piece at a time, didn’t think to do all at once) and it adds up all your items. I’ve used this maybe 8 times, 100% accurate so far. Not sure how it works but I guessed RFID and quick Google appears to confirm: https://www.wsj.com/articles/uniqlos-parent-company-bets-big...

Uniqlo checkout experience is really how self-checkout should be look like, but unfortunately relies on controlling the manufacturing of all products to implement efficiently. The closest thing I've seen in a convenience store, was a fully automated 7-Eleven that I ran across in Taipei last year. It seems to rely on smart shelves[1], rather than just product video recognition. This could work for most types of grocer…

I have had the same experience at Zara which has cloths from different manufacturers.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#575

Earlier quoted context omitted.

From my point of view, Uber and DD were always going to head in that direction because by any objective measure, they are worse than the solution that already existed. The introduction of a middleman created new costs for drivers, customers, and restaurants alike, yet it's actually worse at delivering food than the conventional "drivers work for the restaurant" model. Sure, you get one website where you can see all t…

It's true that delivery services add a middle-man, but you don't seem to be considering that they add a lot of value in some important ways: 1. The single website/app is not just useful for discovery, but also to provide a consistent ordering experience. An individual restaurant might take orders over the phone, via their website, or via their own app. Those options will vary from one restaurant to the next. Not grea…

You bring up an interesting point. Just thinking out loud for a moment here. Is the current VC business model potentially the problem area and not the actual businesses? The need for rapid growth/software company like profit margins when these companies need more time and potentially are like non-software companies in terms of profits?

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#576

I don't live in a country with anything like this sort of retail experience, but I feel like there is a middle-ground approach which is a fast self-checkout with async payment. Maybe even just dumping your cart on a conveyer and letting the products be scanned in a more controlled environment, or even just QR code stickers.

contactless payment is really just a few seconds nowadays at self-checkout machines.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#577

Earlier quoted context omitted.

Yeah you’re leaving us hanging here! To me it seems like people are learning their worth a little bit more lately and are demanding a little bit more/less financial stress.

I took it to mean that whatever amount of money people currently think would be needed to be "fair", say, an increase from $20/hour to $25/hour, would within a year or so become "unfair" again, even if inflation was zero. Employers will always want more work for less money, employees will always want more money for less work. Same as the seller of any product would like more money for that product, and the buyer woul…

>Employers will always want more work for less money, employees will always want more money for less work. Same as the seller of any product would like more money for that product,

Is that true though? I come from a family that works in the crafts, small business mostly (which is like 70% of businesses). Most employees are employed for life, what's being made generally costs a decent amount but quality is high, people are content when they make what's perceived as fair and enough to maintain a middle class lifestyle, and so on.

Nobody actually tries to rip each other off, cuts every penny and leaves for 5% higher salaries. People are around for decades. The MBA business logic isn't some universal truth, in fact it's not even how most people work.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#578

I don't live in a country with anything like this sort of retail experience, but I feel like there is a middle-ground approach which is a fast self-checkout with async payment. Maybe even just dumping your cart on a conveyer and letting the products be scanned in a more controlled environment, or even just QR code stickers.

There's a system where you scan barcodes with an app on your phone. No need to repack, pay with one click at the end.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#579
post #537

Earlier quoted context omitted.

> the cashier won’t start scanning your items until the person in front of you has bagged all of their stuff What happens every now and then to me is that the person in front watches open mouthed as their shopping gets scanned and piles up in the bagging area, then they pay and fuck around with their purse (honestly idk what they’re doing) then take forever to pack, while the cashier starts scanning my stuff and mixe…

> the person in front watches open mouthed as their shopping gets scanned and piles up in the bagging area I feel this. It makes my blood boil. I wish I could flutter through life with such child like absent mindedness.

Honestly I think we’ve all been there at some point - just switching off for a few seconds when we’re stressed or distracted by other things in life. If not at the checkout then somewhere else.

But yeah when you’re the other person in this scenario it’s irritating as hell :-D

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#580
post #569

I don't live in a country with anything like this sort of retail experience, but I feel like there is a middle-ground approach which is a fast self-checkout with async payment. Maybe even just dumping your cart on a conveyer and letting the products be scanned in a more controlled environment, or even just QR code stickers.

Uniqlo has something similar to this - they use RFID's on their stock so you can dump it into a bucket at the self-checkout, and it scans everything immediately [1]. You still have someone pop over to check if you are OK, but it is a lot quicker than self-scan or usually waiting for someone. [1] https://www.rfidcard.com/uniqlo-has-rolled-out-rfid-technolo...

Was going to mention Uniqlo as well! Their self-checkout is the future.
Post reply on HN