I think Ram makes a pretty good truck these days. The ride is unbelievable. City driving kinda sucks due to the obnoxious size, but if you need to drive 2+ hours across Texas it's unmatched in comfort.
The list is about reliability. Having soft shocks doesn’t play much into that unless you’re forgetting that the motor mounts need to be replaced way sooner than you would expect because the suspension is absorbing a lot of the rough ride in the cab.
Dodge has taken their trucks into competition with Cadillac and GMC instead of Ford and Toyota in years past.