The experience she relates reminds me a hell of a lot of the way my previous job ended, which amounted to a handful of offended people uninterested in (directly) talking, and (my direct) management largely uninterested in reconciliation / facilitating. All of the problems she relates are with people who are not directly communicating with her, usually after she's directly communicating with them. Whereas, according t…
The strategy I use is to qualify and de-personalize everything. This is less persuasive writing, verbose, and slightly annoying but is "safer" if you don't know your audience. "It may be better", "X seems like it could be asked better", "help me understand your thoughts for X over Y", "what if we tried asking X like this? It might have this effect".
This is categorically less efficient communication but is arguably more 'effective' if it means people don't get offended. As it's hard to be effective when people are complaining to their managers.