Perspective from the trenches: I teach at a university that uses Canvas. We are in our final exams period right now. We got our first email (from Academic Affairs) notifying us that it was down at 5:17pm EDT this afternoon, with little info; followup emails were sent at 6:24 and 6:57 with more info, but mostly about how we would be compensating for it and not about what actually was going on (other than, "nationwide…
That makes you one better than me. :( One thing's for sure--I'm never trusting it again.
I already had almost all my materials outside of Canvas and just used their API to upload it. So at least that's safe. But the grades... dang. Luckily we're only halfway through our quarter and it's not finals week.
Our instance is still down, but your update gives me hope.