I was banned from Claude for scaffolding a Claude.md file? • Hacker News Board

Re: I was banned from Claude for scaffolding a Claude.md file?

#561

Post by dejli » Fri, Jan 23, 2026, 2:39 PM UTC

georgemcbay wrote: post #328

b00ty4breakfast wrote: post #202

Earlier quoted context omitted.

Support has been automated for a while, LLMs just made it even less useful (and it wasn't very useful to begin with; for over a decade it's been a Byzantine labyrinth of dead-ends, punji-pits and endless hours spent listening to smooth jazz).

Yup, the main goal of customer support for almost every Internet-based company for over a decade now is to just be so frustrating that you give up before you can reach an actual human (since that is the point where there is a real cost to the company in giving you that support). I'm not really sure LLMs have made it worse. They also haven't made it better, but it was already so awful that it just feels like a differe…

Thats not really the case here in Europe, where good vs bad support is often what separates companies that build a loyal customer base from those stuck with churn they cant control.

Re: I was banned from Claude for scaffolding a Claude.md file?

#562

Post by m0llusk » Fri, Jan 23, 2026, 2:44 PM UTC

> Organizations of late capitalism, unite!

Saying this is "late Capitalism" is an irresponsible distraction. Capitalism runs fine when appropriately regulated with strong regulations on corporations, especially monopolies, high taxes on the wealthy, and pervasive unionization. We collectively decided to let Capitalism go wild without boundaries and the results are caused by us and our responsibility. Just like driving fast with a badly maintained vehicle may lead to a crash, Capitalism is a system that requires some regulation to run properly.

If you have an issue with LLMs and how they are managed then you should take responsibility for your own use of tools and not blame the economic system.

Re: I was banned from Claude for scaffolding a Claude.md file?

#563

Post by mannykannot » Fri, Jan 23, 2026, 2:53 PM UTC

ssl-3 wrote: post #444

urbandw311er wrote: post #431

Earlier quoted context omitted.

Do we though? It’s an important question about liberty - at what point does a business become so large that it’s not allowed to decide who gets to use it? There was a famous case here in the UK of a cake shop that banned a customer for wanting a cake made for a gay wedding because it was contra the owners’ religious beliefs. That was taken all the way up to the Supreme Court IIRC.

I don't think the parent comment was about banning bans based on business size or any other measure, for that's obviously a non-starter. I think it was more about getting rid of unexplained bans. To that end: I think the parent comment was suggesting that when a person is banned from using a thing, then that person deserves to know the reason for the ban -- at the very least, for their own health and sanity. It may s…

It is more than that, as there is cold comfort in having an explanation that is arbitrary and capricious, irrational, contrary to the stated rules, or based on falsehoods, if there is no effective means of appeal - especially if there are few or no viable alternatives to the entity imposing the ban.

Re: I was banned from Claude for scaffolding a Claude.md file?

#564

Post by ddtaylor » Fri, Jan 23, 2026, 2:55 PM UTC

You are probably triggering their knowledge distillation checks.

Re: I was banned from Claude for scaffolding a Claude.md file?

#565

Post by serf » Fri, Jan 23, 2026, 3:04 PM UTC

Aeolun wrote: post #470

bastard_op wrote: post #108

I've been doing something a lot like this, using a claude-desktop instance attached to my personal mcp server to spawn claude-code worker nodes for things, and for a month or two now it's been working great using the main desktop chat as a project manager of sorts. I even started paying for MAX plan as I've been using it effectively to write software now (I am NOT a developer). Lately it's gotten entirely flaky, wher…

I really don’t understand people that say claude has no human support. In the worst case the human version of their support got back to me two day after the AI, and they apologized for being so slow. It really leads me to wonder if it’s just my questions that are easy, or maybe the tone of the support requests that go unanswered is just completely different.

They shorted me a day off credit on the first day of offering the 200+ subscription and it took me 6 weeks for a human to tell me "whoops well we'll fix that, cya."

I can't be alone . Literally the worst customer experience I've ever had with the most expensive personal dot com subscription I've ever paid for.

Never again. When Google sets the customer service bar there are MAJOR issues.

Re: I was banned from Claude for scaffolding a Claude.md file?

#566

Post by rvnx » Fri, Jan 23, 2026, 3:11 PM UTC

Isn't it a ban because he had multiple accounts ?

> We may modify, suspend, or discontinue the Services or your access to the Services.

Re: I was banned from Claude for scaffolding a Claude.md file?

#567

Post by complianceowl » Fri, Jan 23, 2026, 3:22 PM UTC

bastard_op wrote: post #108

I've been doing something a lot like this, using a claude-desktop instance attached to my personal mcp server to spawn claude-code worker nodes for things, and for a month or two now it's been working great using the main desktop chat as a project manager of sorts. I even started paying for MAX plan as I've been using it effectively to write software now (I am NOT a developer). Lately it's gotten entirely flaky, wher…

[dead]

Re: I was banned from Claude for scaffolding a Claude.md file?

#568

Post by arresin » Fri, Jan 23, 2026, 3:25 PM UTC

Anthropic is the worst ai company.

Absolutely disgusting behavior pirating all those books. The founder spreading fear to hype up his business. The likely relentless shilling campaigns all over social media. Very likely lying about quantizing selectively.

Re: I was banned from Claude for scaffolding a Claude.md file?

#569

Post by fluidcruft » Fri, Jan 23, 2026, 3:25 PM UTC

ChicagoDave wrote: post #308

laserDinosaur wrote: post #223

Earlier quoted context omitted.

The Pro plan quota seems to be getting worse. I can get maybe 20-30 minutes work done before I hit my 4 hour quota. I found myself using it more just for the planning phase to get a little bit more time out of it, but yesterday I managed to ask it ONE question in plan mode (from a fresh quota window), and while it was thinking it ran out of quota. I'm assuming it probably pulled in a ton of references from my project…

I never run out of this mysterious quota thing. I close Claude Code at 10% context and restart. I work for hours and it never says anything. No clue why you’re hitting this. $230 pro max.

Does closing claude code do something that running /clear does not?

Re: I was banned from Claude for scaffolding a Claude.md file?

#570

Post by TyrunDemeg101 » Fri, Jan 23, 2026, 3:36 PM UTC

I was banned as well, out of the blue suddenly and without warning. I believe it was because I was either doing something like what OP was doing AND/OR using the allowed limits to their fullest extent.

It completely blew me away and I felt suddenly so betrayed. I was paying $200/mo to fully utilize a service they offered and then without warning I apparently did something wrong and had no recourse. No one to ask, no one to talk to.

My advice is to be extremely wary of Anthropic. They paint themselves as the underdog/good guys, but they are just as faceless as the rest of them.

Oh, and have a backup workflow. Find / test / use other LLMs and providers. Don't become dependent on a single provider.