Earlier quoted context omitted.
This is a big company problem. When companies grow, they eschew the folks who helped build it from the ground up and are intimately familiar with the business, products and customers in favor of people who have "worked at big companies". But in most cases, they didn't actually build them. So all they have to offer is the "big company baggage" that they were exposed to previously. You can imagine how it usually works…
Disagree. This is a founder problem. Once founders go away, you are left with the MBAs and characters that are fit for business, but lack the umph you are describing.
Apple shuffles AI executive ranks in bid to turn around Siri
561–570 of 581 posts
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#562Earlier quoted context omitted.
And QuickDraw GX and another quickly abandoned technology that came with System 7 Pro.
When I started at Apple it was to work on Quickdraw GX. It was very cool tech. Closer to what Apple would get from NeXT years later. My guess is as to why it failed (and this was also the common sentiment at the time) — it was an optional install and not a default. It's hard to imagine anyone writing an app around a component (extension) that few people had in the OS.
And I just thought about the other abandoned tech that came with System 7.1 Pro - PowerTalk.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#563Earlier quoted context omitted.
I guess we have to agree to disagree. To me, it's not about charging at all. It's about wireless vs. wired, and wireless is a buggy, defective user experience. I want to use my mouse full time while plugged in due to poor reliability when unplugged, and only Apple's devices say no--for reasons that don't make sense. I've never been bothered by a cable sticking out of my mouse.
>I want to use my mouse full time while plugged in due to poor reliability when unplugged, and only Apple's devices say no--for reasons that don't make sense. The reliability would not be affected since it moves data wirelessly. The data will never go over the charging cable so your reasons for keeping it plugged in don't make sense.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#564Earlier quoted context omitted.
As the person who personally ran 10.6 v1.1 at Apple (and 10.5.8), you are wrong(ish). The new version of the OS was always being developed in a branch/train, and fixes were backported to the current version as they were found. They weren't developed linearly / one after another. So yeah, if you are comparing the most stable polished/fixed/stagnant last major version with the brand new 1.0 major version branch, the ne…
> As the person who personally ran 10.6 v1.1 Do you mean Mac OS X 10.6.8 v1.1? Otherwise, I don't know what you mean by "v1.1". In retrospect, I'm guessing that you meant N.1, e.g., 10.6.1. But 10.6.1 certainly didn't solve all of Snow Leopard's problems. Like I said before, the "stable" Snow Leopard everyone loves was the result of almost two years of minor updates. > you are wrong(ish). > So yeah, if you are compar…
I still believe you are right and wrong (which is why I put the "ish" on wrong).
"Every new major OS update introduces new bugs, that didn't exist in the previous OS, some of them horrible, and Snow Leopard was no exception" is not what folks are noticing when talking about Snow Leopard. People don't say Snow Leopard was great because it had no bugs, they say it was great because it had fewer bugs they experienced at release and converged quickly to something that was very stable, much more quickly than previous releases (and Leopard was a particularly long stabilization cycle right before it).
I do remember that bug you link, and I remember is was via migration assistant and required some convoluted steps to get in that state (IIRC it largely cropped up with people migrating their home from extremely old versions continuously, which was one of the QA tests we actually did but this issue was missed). There was much debate as to just how widespread it was (Apple didn't have telemetry at the time and had to rely on forums and apple care reports). The majority of people had no issues with SL, which was not the case with Leopard. Leopard's development internally was also more chaotic FWIW.
During that time period my team and I triaged every single Mac OS X bug coming into the company every morning. Trust me, SL was of higher quality than Leopard.
Nowadays, shipping is less of a major event due to CI, automated tests, betas, no CDs/DVDs, recovery partitions, etc. We're in a much better world!
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#565Earlier quoted context omitted.
> As the person who personally ran 10.6 v1.1 Do you mean Mac OS X 10.6.8 v1.1? Otherwise, I don't know what you mean by "v1.1". In retrospect, I'm guessing that you meant N.1, e.g., 10.6.1. But 10.6.1 certainly didn't solve all of Snow Leopard's problems. Like I said before, the "stable" Snow Leopard everyone loves was the result of almost two years of minor updates. > you are wrong(ish). > So yeah, if you are compar…
Sorry, I thought I was using your terminology. I ran pretty much all the updates (switched between majors and security updates and others with my team) as well as helped with the custom OSes for hardware released between. I was talking about 10.6.1, which included any fixes in a 1.1 respin. Apple's updates could be versioned (so, for example, you can have the 10.5.8 update v1.0, v1.1, etc.)...I am specifically talkin…
Could you clarify what you mean by "ran"? Originally I thought you meant that you were the manager in charge of the 10.6.1 and 10.5.8 releases: "the person who personally ran" is singular. Whereas now I'm getting the impression that you were just one of many engineers who installed and used internal builds of the updates?
> People don't say Snow Leopard was great because it had no bugs, they say it was great because it had fewer bugs they experienced at release and converged quickly to something that was very stable, much more quickly than previous releases
That's precisely where we disagree. My impression is that people are just looking back fondly at the later versions of Snow Leopard.
> (Apple didn't have telemetry at the time and had to rely on forums and apple care reports). The majority of people had no issues with SL, which was not the case with Leopard.
These two sentences seem a bit contradictory. ;-)
> Leopard's development internally was also more chaotic FWIW.
Externally too. Leopard was infamously delayed for iPhone.
> Trust me, SL was of higher quality than Leopard.
Well, from my perspective, "Leopard" and "Snow Leopard" are a bit amorphous. They are brand names, not specific pieces of software. 10.6.0 was definitely not higher quality than 10.5.8, as I think you've admitted already. And that's precisely why I object whenever people say, "We need another Snow Leopard". It's never the major releases that create quality, stable software but rather the long train of minor bug fix updates that occur afterward.
By the way, I also remember an NSURLConnection crasher that was introduced in 10.6.3 and IIRC plagued us for a number of 10.6.x versions until it was finally fixed. https://openradar.appspot.com/7841731
I certainly admit that Snow Leopard was less ambitious than Leopard, and thus 10.6.0 likely introduced fewer new bugs than 10.5.0. If you have to ship a major update, then obviously fewer new features is going to create less disruption than more new features. But the fundamental quality problem today is that Apple forces itself to ship new major updates every year. That's completely unnecessary, a self-inflicted wound. If you look back prior to the annual schedule, the major Mac OS X releases came 14, 18, 30, 22, and 23 months apart. That's much more reasonable.
> Nowadays, shipping is less of a major event due to CI, automated tests, betas, no CDs/DVDs, recovery partitions, etc. We're in a much better world!
You cannot be serious! As far as I see, Apple software quality is worse now than ever.
And just to compound the problems, we never get a "stable" version anymore, because Apple continues to ship new features throughout the year, even in "minor" updates, so even 11 months after the .0 release, we still get the bugginess, and after every .0 release Apple has to turn around relatively quickly and start work on the next major version in order to be ready for the next WWDC in June. It's a vicious cycle.
If anything, CD/DVD installers were good, because only the most eager users ran to the retail stores to buy them and jump onto the bleeding edge new versions, and bugs could be fixed before the majority of users eventually installed the major updates, whereas now Apple is pushes users hard to install major updates over the air immediately at .0.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#566Earlier quoted context omitted.
As an Android user I have to disagree, at least if we're comparing apples to apples (could not resist the pun). Google Assistant with Gemini (or whatever its name is this month) is really remarkable at helping with mundane tasks, and I would really miss it if it were gone. Circle to search, asking questions about my agenda, and setting up new events on my calendar based simply on taking photos of documents or posters…
It's not so much a question of disagreement . The fact that you have found value as a user is fine by me, of course! Maybe your use-cases should be captured by the Siri development team. If Siri has been useless for more than a decade, that also means that many users are barely using it, if at all. I'm not the only user of a system containing such applications that has found zero concrete value in them.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#567Do consumers really care about AI on their phones? Apple intelligence/Siri would not be on my radar at all when thinking about buying a phone.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#568Earlier quoted context omitted.
The problem is the software. macOS could remind you to charge the night before, but it always ends up needing charging in the morning as you're ready to start working. One engineer could fix the problem in under an hour if anyone at Apple cared about user xperience.
I’ve used one of those for years and there’s never been any impact on the user experience. Every few months, the low battery warning pops up. At that point, it will still work for hours and it only takes a few minutes to charge so even if it popped up first thing in the morning I’d plug it in the next time I got coffee, went to a meeting, walked the dog, etc.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#569My Google Maps experience has gone downhill over the past two years. It has gotten bad enough that I started using Apple Maps. I was blown away by the difference, not just from how far they have come along since launch, but that how the navigation gives directions in a way that matters to me while I am driving. I don't know why Siri has had a bad user experience, but if there is one company that can do a better job a…
Counterpoint - Google maps has been fine for me, my only annoyance being that iPhone often defaults to Apple Maps and I have to manually switch over. Nonetheless, your comment convinces me that I should try Apple Maps more seriously. Maybe I’m missing out.
- Apple Maps has a different UI (obviously), which I think was the most annoying aspect of the switch
- Google Maps shows the speed limit, and the speed you're going at. Apple Maps just shows the limit. I prefer the google maps version here
- Apple Maps gave instructions like "go through this light, and turn left at the next one" or "turn right after the Starbucks". This is very close to how a human would give instructions, and I like that -- I'm already 'familiar' with it. I find Google's spoken instructions less natural.
I didn't notice anything else very different. Are there killer features that I missed? If not, I'll probably stay with google maps for just because of the UI familiarity.
Re: Apple shuffles AI executive ranks in bid to turn around Siri
#570Earlier quoted context omitted.
The biggest thing that Ahrendts did was merge the online and physical stores. People forget that before she came around there was very little overlap. If you bought something online and you wanted to return it you had to ship it back instead of going to a store. It was one of the things that Cook wanted to get done by retail. Katie Cotton’s departure was in no doubt at least partly to do with her health. She died not…
The "idea" to merge online and physical stores was way before even Ahrendts arrival. I remember it was a common topic during even Steve Jobs era. But it wasn't done because I think it wasn't a priority. People forget iPhone could lose out to Android like how Mac lost to Windows. Katie Cotton passed away in 2023. She left in 2013/2014. I think that is quite some time after Apple.
Global smartphone sales are 74% Android and 22% iOS. They were only "winning" in this regard until 2012