Earlier quoted context omitted.
As someone who has a great deal of experience working on high performance cars and racing them, I feel your characterization of this fix as a “hack” is ridiculous. People do more questionable fixes and ferraris and lambos regularly.
Do you rent most of them? Because that is the crux of matter, if the guy owned the car, hell I'm all for them doing what they want, and fixing how they choose, and I think Telsa should legally be required to provide the manuals, software, and within reason make the parts available. But this case is, that the guy is renting the car, and Tesla wants him to fix to their standards, and he's trying to pass of this fix, wh…
If Tesla the manufacturer charges twenty times more for a repair, it's certainly reasonable to check other alternatives first.
If Tesla the leasor insists that repairs must be done by Tesla the manufacturer, then it seems only fair and equitable that the leasor pays the 1,900 % excess charge to the manufacturer. (It's not as if they'll be that much out of pocket anyway.)