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Tell HN: Never search for domains on Godaddy.com

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Re: Tell HN: Never search for domains on Godaddy.com

#561

Post by m00x »

davchana wrote: post #516
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

My experience with Namecheap, Dynadot, Godaddy, Hexonet is, in current times, I prefer Dynadot, then Namecheap, then Hexonet & never Godaddy. I found Dynadot prices very competitive, Namecheap is not shoving ads but dns management is not easy, & is expensive. Hexonet offers way more tlds, have robust search, & retains domains in cart for months if you are not ready. Dynadot record manager is better. Hexonet is expens…

I found namecheap to be way cheaper in most cases.

I was gonna use google's new domain product since I'm a huge Google fanboy, but it ended up being 10x pricier in some cases and the interface isn't as powerful (maybe for the better, but ymmv).

Re: Tell HN: Never search for domains on Godaddy.com

#562

Post by ted0 »

sparkywolf wrote: post #422
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

Hey Ted, I currently use google domains and while I'm pretty happy with that one service I would like to switch away from Google entirely and that is one of the last services of theirs I use. What case can you make for why I should switch to namecheap?

I guess my main point here is: if shit hits the fan and you lose access to your DNS, your domain is hijacked, or there is some other urgent catastrophic event, who would be easier to reach to remedy your issue? I'm a senior executive posting here offering up my email and as an industry veteran, I frankly do not even know who runs Google Domains. We're a bootstrapped founder-run company with a 20-year track record and even after all those years, we're still passionate about making customers happy.

Re: Tell HN: Never search for domains on Godaddy.com

#563

Post by renata »

IgorPartola wrote: post #489
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

That’s really good insight, thank you. I am curious why everything isn’t just tied into Whois since that is what I typically use to do quick lookups. Also, will Namecheap ever add a second factor method that isn’t SMS? Security aside, logging in just feels clunky.

I'm using Google Authenticator. It looks like they also support U2F now: https://www.namecheap.com/security/2fa-two-factor-authentica....

Re: Tell HN: Never search for domains on Godaddy.com

#564

Post by davchana »

m00x wrote: post #561
davchana wrote: post #516

Earlier quoted context omitted.

My experience with Namecheap, Dynadot, Godaddy, Hexonet is, in current times, I prefer Dynadot, then Namecheap, then Hexonet & never Godaddy. I found Dynadot prices very competitive, Namecheap is not shoving ads but dns management is not easy, & is expensive. Hexonet offers way more tlds, have robust search, & retains domains in cart for months if you are not ready. Dynadot record manager is better. Hexonet is expens…

I found namecheap to be way cheaper in most cases. I was gonna use google's new domain product since I'm a huge Google fanboy, but it ended up being 10x pricier in some cases and the interface isn't as powerful (maybe for the better, but ymmv).

Out of maybe total 10-15 domains I own now, most are .com .net .in .us & a single .one. Com renewal at dynadot is 9, at Namecheap it is 13. transfers are same, around 9.

Net renewal is again $11/15 at Dyna/Namecheap. Transfers are same, $11.

.in renewals are $7/$12, transfers same $7.

I mostly prefers renewals because of inertia of moving nameservers and or other DNS records. I sometime transfer between namecheap and Dynadot. Most of my purchases are multi year.

*All prices rounded roughly to nearest dollar.

+1 for having same experience at Google, living in Google verse 24/7, but google.domains is expensive.

Re: Tell HN: Never search for domains on Godaddy.com

#565

Post by emmelaich »

ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

I went to register.com to renew some domains I had, register.com reported them as expired!

And then I remembered I had transferred them to namecheap a year ago. You guys are the best.

Re: Tell HN: Never search for domains on Godaddy.com

#566

Post by windex »

ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

Hi Ted, a query, I see godaddy registered domains being available on my O365's outlook custom domains for email, is it possible that namecheap would do something like that as well?

Re: Tell HN: Never search for domains on Godaddy.com

#567

Post by ted0 »

windex wrote: post #566
ted0 wrote: post #226

Ted from Namecheap here. I cannot speak to GoDaddy's practices. However, I can say that for Namecheap, this is not something we would ever even consider doing. In my experience though, lookups are more complex than most think. We are querying so many different sources to give you availability status, some of which are less reliable than others. For example, with smaller TLDs like .ai or .is, lookups may be less relia…

Hi Ted, a query, I see godaddy registered domains being available on my O365's outlook custom domains for email, is it possible that namecheap would do something like that as well?

Not sure I fully understand. Can you elaborate? We don't currently sell O365.

Re: Tell HN: Never search for domains on Godaddy.com

#568

Post by ted0 »

1123581321 wrote: post #553
ted0 wrote: post #546

Earlier quoted context omitted.

Are you talking about verifying a domain (say for GSuite) with a TXT record? Unfortunately, there's no way to make this one-click since the TXT records provided are unique but we appreciate the feedback and will explore how we can make this use case more straightforward.

Would you consider the ability to export a zone file? I realize you may be withholding it because it aids transferring it out, but we often wish we could do that instead of taking screenshots or manually copying each record before we make a major DNS change.

Certainly something we can look into.

Re: Tell HN: Never search for domains on Godaddy.com

#569

Post by ted0 »

SpaceNugget wrote: post #556
stanislavb wrote: post #549

Earlier quoted context omitted.

Thanks for chiming in, Ted! Another happy customer here. Namecheap has been my registrar of choice, too, and I have slowly moved most of my domain names to it. I also believe that Namecheap is not involved in any shady practices. In the light of this thread, I've shared my experience with domain names search and how to perform it securely without worrying that someone will grab your name https://stanbright.com/domain…

I currently use namecheap. Ironically it's actually one of their biggest mistakes that convinced me to stay with them. When namecheap rolled out its custom 2fa authenticator app thing I started to look for alternatives but stuck it out long enough for them to switch to u2f and reading the 'we took the wrong turn' kind of explanation post they made was enough for me to have a bit of faith that they listen to their use…

We definitely made a mistake here but glad to hear you're happy now. 2FA support has been a huge focus for us in the last couple years.

Re: Tell HN: Never search for domains on Godaddy.com

#570

Post by ted0 »

boustrophedon wrote: post #404
ted0 wrote: post #339

Earlier quoted context omitted.

How can we win you back?!

Not the parent but I specifically transferred away from namecheap because you attempted to increase my renewal on a .club domain by 15x, claiming my previously-registered domain was now a premium domain. Google Domains charged me the regular price. https://news.ycombinator.com/item?id=23292774

Highly doubt this was intentional. We get pricing from the registry. What likely happened here is that the registry reclassified this as a premium and our support wrongly quoted the new tier to you even though it wasn't relevant since it was a renewal. Sorry you had this experience. It was likely an honest mistake.
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