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Slack has raised our charges by $195k per year

mahadk.com

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Re: Slack has raised our charges by $195k per year

#551

Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.

Haven't you heard? Sales force doesn't hire programmers anymore. AI is all their CEO needs. ;p. Seriously though, this behavior reminds me of Oracle, and is a great reminder that proprietary software can very quickly become a big liability.

Re: Slack has raised our charges by $195k per year

#553

Earlier quoted context omitted.

Wait, there are people who actually don't hate Salesforce?

My sales people love it.

Same where I use to work, and upper mang. is scared to remove it due to sales people revolting. They tried years ago and a revolt happened and the cancelled they project.

This is at a fortune 500 company.

Re: Slack has raised our charges by $195k per year

#555

Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.

That doesn't really matter: Salesforce is not a technology company, it's a sales company. They need to win the loyalty of procurement decision makers, then engineers will have to use whatever the business people were sold. Exceptions are small tech-first companies where the engineers directly decide on tools.

Re: Slack has raised our charges by $195k per year

#556
post #352

That's a 40x increase all at once with a very short grace period, it's bait-and-switch territory. If only 2.5% of targets pay the ransom, Slack breaks even on this racket, so in absence of any protection this strategy is most likely profitable for Slack. This is something you pull if you want to squeeze in the short term, and don't mind losing customers.

Thanks for doing the math. Imagine being the analyst who was paid to optimize this or (infinitely worse?) the executive who demanded it.

> Imagine being the analyst who was paid to optimize this

It's hard to imagine being GPT-4o.

Re: Slack has raised our charges by $195k per year

#557

Earlier quoted context omitted.

> Also, if the data in chat is being held hostage, the org might be using chat wrong. This is so important these days. A lot of project send users to discord, slack for documentation and help but they are not made for this purpose. Searching in chat channel for a specific problem is not a good way to handle documentation. I can't even use search engines to search that.

> Searching in chat channel for a specific problem is not a good way to handle documentation I just wanted to highlight this. I am so happy seeing this written down explicitly and finally. Throughout the years I struggled so much finding relevant and accurate information about a feature of a product because it was scattered in chat channels, inadequate for providing reliable data (out of date or uncertain staleness,…

It's not lazy, it's by design. We have chat messages because the actual knowledge is stored inside of people, and chat messages are the most searchable way to see what people know outside of being able to ask them personally.

So why don't all of these people simply write it down in a notion/document store and meticulously keep it all up to date?

Because the business does not want that. We demand efficiency, so we understaff engineering departments sufficiently that there is always a little crunch, so that slightly-too-few engineers have to work slightly-harder-than-they-want to make the business successful. The end result of this intentionally engineered "lack of time" is that things like maintaining meticulous documentation are ignored, and the only time the knowledge is shared is in a frantic slack message.

The business is designed to do this. It's not laziness. It's the standard operating procedure to increase efficiency and profit.

Re: Slack has raised our charges by $195k per year

#558
post #525

Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.

Are there any coders that like salesforce in the first place? This is firmly one of those ‘foisted on you by management’ kind of products right?

I know a few people who've made good money immersing their hands in this pile of rich manure as consultants, so I guess it all comes down to what you individually are willing to do for some cash.

Re: Slack has raised our charges by $195k per year

#559
post #452

Since you're a nonprofit that teaches coding, it could be a great time to consider self-hosting a FOSS chat tool. Suggestions: Campfire [0] or Zulip [1]. Also, if the data in chat is being held hostage, the org might be using chat wrong. Right tool for right purpose. If starting over, perhaps consider if it would make sense to put that documentation or whatever it is that will get "lost" from Slack into a wiki or rep…

I think it is time we all start moving away from renting software back to owning it (or at the very least, owning a perpetual license). The subscription model is does not exist on a stable plateau. Every company that runs on a subscription model will (and must, by virtue of incentives) to attempt to "develop new revenue streams".

Unfortunately it works. Companies will never go back - who would give up the opportunity to extract more from customers on demand?

Re: Slack has raised our charges by $195k per year

#560
post #480

Earlier quoted context omitted.

Funny, this post got me wondering how much the k8s slack cost! Do you have any references where I can read more? I didn’t hear about that

Best place for info is probably the announcements channel on Kubernetes slack. that’s a link which is a good place to start https://kubernetes.slack.com/archives/C9T0QMNG4/p17500871180...

Here is the public announcement: https://kubernetes.io/blog/2025/06/16/changes-to-kubernetes-...

> UPDATE: We’ve received notice from Salesforce that our Slack workspace WILL NOT BE DOWNGRADED on June 20th. Stand by for more details, but for now, there is no urgency to back up private channels or direct messages.

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