Earlier quoted context omitted.
Why? The biggest complaint about the smartphone, a world-changing device, is that it keeps people from being present in the world around them. If you can remove that biggest complaint, huge improvement, right?
But has the device really something to do with that? Right now people are staring absent-mindedly at a screen in their hands, in the future they might be staring absent-mindedly at whatever is behind the projected image on their glasses. What’s keeping you from interacting with the world around you is probably the content not the device.
With an AR experience (in their hypothesis), the overlay nature of the content being displays does not prevent you from interacting with the real world.
Example - you are at an event and a little popup window appears above the head of the person you are walking toward, using a multi-modal AI assistant to remind you of their name and the context of how you met. This feels different from trying to subtly pull out your phone and figure out how to use some combination of linkedin, email search, etc., to figure out who they are.
Alternatively, how many times have we seen phone users trip on the sidewalk or walk into something because they are so engrossed in what's on the screen?