Live data from Hacker News

Apple plans a slow, appointment-only rollout of Vision Pro

bloomberg.com

551–560 of 729 posts

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#551

Earlier quoted context omitted.

You left out important context: > for the enthusiastic, apple is going to make it as low-friction as possible. Going to a store is not low friction for an enthusiast. We've already established that the price tag shuts out all but the enthusiast. Apple enthusiasts will do anything to buy Apple products.

An Apple enthusiast not willing to go to the Apple Store? When I went to NYC, the Apple Store there was like nerd Mecca with people taking pictures in front of it.

That's Apple enthusiast. I think xR enthusiasts (who mildly prefer using Apple products) don't like to visit jammed Apple Store.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#552
post #18

Earlier quoted context omitted.

I’m squarely in the target market for the Meta Quest, but the fact I have no way of trying one before I buy, even just for a few minutes, is my main blocker for getting one. This is particularly important for a) new product categories where customers aren’t yet sure they want/need it, b) products that “fit”, or don’t, and c) expensive entertainment products. These headsets are all three, so it’s really important. App…

Meta has a free 30 day return policy

I've bought underwear with a longer return period.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#553

Earlier quoted context omitted.

> They need to go back and read the Newton’s postmortem. With every new detail about this devices release - it’s becoming clearer and clearer this device just is not ready. Neither was the Mac that sold abysmally for years and Apple was propped up by the Apple // series And neither was the iPod. They sold less than 1 million in the first two years. Or the Apple iPhone that barely captured 1% market share tte first ye…

> Or the Apple Watch which was slow, with bad battery life and a horrible SDK. In Apple's defense, it is still two of those things. (No longer slow though!)

The development process from what I read is not great for Apple Watches. But at first, you couldn’t even create real apps just projections from the phone.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#554

Earlier quoted context omitted.

An Apple enthusiast not willing to go to the Apple Store? When I went to NYC, the Apple Store there was like nerd Mecca with people taking pictures in front of it.

That's Apple enthusiast. I think xR enthusiasts (who mildly prefer using Apple products) don't like to visit jammed Apple Store.

Who do you think is going to buy a $3500 Vision Pro if not Apple enthusiasts?

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#555

Earlier quoted context omitted.

Same here. I organized a trip to a VR center for the entire team at work. Everybody had fun, but more like going to a theme park. Nobody ever talked about it again or bought one, just zero interest. And these are tech people.

Many people even by their mid 20s begin to lose the ability to embrace or even enjoy paradigm shifts. Moving from flat gaming to fully immersive 3D gaming just doesn't do enough to budge the hardened neural pathways that have embraced 2D gaming over the years. It's a frankly common case of being "stuck in ones way". Will VR and AR be the future? Absolutely, and a large part of the current population will be left behi…

> large part of the current population will be left behind

What does "left behind" mean?

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#556

Earlier quoted context omitted.

Same here. I organized a trip to a VR center for the entire team at work. Everybody had fun, but more like going to a theme park. Nobody ever talked about it again or bought one, just zero interest. And these are tech people.

Many people even by their mid 20s begin to lose the ability to embrace or even enjoy paradigm shifts. Moving from flat gaming to fully immersive 3D gaming just doesn't do enough to budge the hardened neural pathways that have embraced 2D gaming over the years. It's a frankly common case of being "stuck in ones way". Will VR and AR be the future? Absolutely, and a large part of the current population will be left behi…

I think you are taking the idea of hardened neural pathways as being absolutely unbend able. If that was the case, smart phones would have been the realm of people in the early 20's and below on release. But even the elderly figured these things out very quickly.

While anecdotal, I know of many folks in their teens that use VR a few times and then just move on. VR is a neat toy but for a lot of people it is something that they forget about very quickly.

Personally it was the same, the tech was brilliant but after you take the headset off - you just forget about it.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#557
post #382

Earlier quoted context omitted.

But what I want is to get a phone now. That's half the point of going to store - the place where the product is stocked.

It seems unintuitive, but the fastest way to get an iPhone when you're standing in a store may be to pull out your phone and make a purchase on the website. This won't always be the case (I've never been told I needed an appointment to buy an iPhone, and I've bought them at several different Apple Stores over the years), but if you run into an intransigent employee, give this a try. At the very least, the employees s…

It kinda seems the fastest way to get an iphone would be to go to a store where you can actually say "i want to buy an iphone from you immediately" and they respond with "i want to sell an iphone to you immediately" whereupon your money and their iphone are exchanged.

It's sort of shocking to hear about going to a store, attempting to purchase something they are selling at the asking price, and being told "I don't feel like having commerce right now. I have a headache. Why don't you come back tomorrow cause I need something time to psych myself up?" It's almost violating somehow, maybe like seeing capitalism get violated or something. I mean, what if you went to the grocery store and they told you they don't feel like selling food to you at the time but they might have some appointments open. Hunger doesn't have a snooze button to delay it until the time of your appointment.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#558

Earlier quoted context omitted.

If you want to buy an iPhone with minimal interaction, just use the website or app, for in store pickup. Takes no time at all! I will agree that it’s ridiculous for customers to have to wait for an appointment to buy a watch band, which I’ve seen. There were several employees standing around at the time, inexplicably.

you know, i tried this first time recently. placed order at 10am. no pickup that day. ready at 1pm next day! go to store. had to wait ten minutes after i wated at the door to checkin my appt (why). whole time employees small talking me. guy finally finds my box and shoves it in my hands and i was finally free from that cursed overpriced garbagehole

Pretty similar experience buying a studio display, except the wait time was at least 40 minutes for them to get the box with the only monitor in their stock room. I expected 10 minutes at most.

My last 4 purchases from the Apple Store were terrible experiences that all took nearly an hour.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#559
post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

Apple stores used to feel kind of special in the early ipod/iphone era, almost like the employees were excited about the technology products they were selling. But the population of friendly and smart techy employees willing to work for retail wages in most American cities had to have always been tiny and with Apple’s growth it was exhausted long ago and employee quality has diluted at the same time as traffic has increased.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#560

Earlier quoted context omitted.

That's Apple enthusiast. I think xR enthusiasts (who mildly prefer using Apple products) don't like to visit jammed Apple Store.

Who do you think is going to buy a $3500 Vision Pro if not Apple enthusiasts?

Why xR enthusiasts don't? Though population is smaller, I suspect that they want to buy it more than average Apple enthusiasts (for %). They may already imagined use cases. They know that equip HMD is okay. xR sometimes needs enough big room but Apple enthusiasts haven't prepared for it.
Post reply on HN