Earlier quoted context omitted.
Ehh...I get why tech people are suspect of Palantir but they're just disrupting other government contractors. And from my limited experience working with the government, they absolutely need / want / rely on having companies hold their hand as they insist on doing things the hard, slow, and very custom way.
To be honest, my experience of private enterprise is that they insist on doing things hard, slow and very custom. Almost every problem that exists is distinct enough that you can argue it doesn't fit the existing COTS software. It's sometimes necesary to build something yourself, but no where near as often as it is done.
IBM’s Watson Health is sold off in parts
551–560 of 711 posts
Re: IBM’s Watson Health is sold off in parts
#552There were so many great people who had tremendous insights into applications of machine learning, neural networks, and generalized knowledge engineering as a service. It reminded me in some ways of PARC in the 80's. And like PARC, this effort was in the service to an institution that fundamentally didn't understand the ideas of ubiquitous networked compute that backed the web, much less the value proposition of this core technology.
While I didn't walk the "hallowed halls of executive row", the ripples and changes that emanated from there told of a company desperate to stay relevant being managed by executives who didn't understand the environment but were desperate to stay employed. And for me, nothing is more sad than seeing a 20 - 30 year veteran of a company, sabotage its future to hold on their current job for one more year.
One of my roles at the various companies where I have worked has been "change agent." Getting the company's head around fundamental change that will keep them from getting in their own way down the road. Critical to any change effort it is essential to help people see their role, and more importantly where they add value, in the post change universe so that they won't fight the change with all their efforts.
IBM was being driven at that time in a very top-down sort of approach. Edicts like "This year you will all adapt an agile methodology." Which on their own make no sense at all to the folks lower down the chain. Sort of like saying "Everyone will only wear white pinstriped suits to work from now on." Everyone then incurs an expense of getting a bunch of new clothes, and they have no idea why they have to do this or how it helps the company. It was fascinating to listen to the responses of senior leaders to the "be agile" command. Almost all of them simply discussed how to take what they were already doing, and report them in a "agile" way, so that they could check the box.
That isn't change leadership, that is simply injecting noise into the system and reducing efficiency.
Now it may sound like I think they were all idiots, but I do not. I recognize the challenge of being a senior leader at a company in an industry that they once led and are now trailing. The board of directors might exhort you "go faster, get better, catch up" with no actionable guidance whatsoever. And the strategies that such companies use to recapture some relevance are not unique, buying the "hot new company" and trying to inject their momentum into your own. But it isn't as simple as making the CEO of "hot startup" an EVP in charge of "doing great things, but using the existing staff." Because the existing staff will push back on all the things the newly minted EVP is trying to change because, in part, they don't see what their role and value will be in the changed company. And if you have no role or value, you get RA'd[1].
A good friend of mine used to call them "Corporate Antibodies" and that was a really good analogy. Whenever change was in the air they would activate and work to shut it down. Which is why I spent quite a bit of time learning ways to introduce changes without triggering the corporate immune system. If you do it well, you get no credit at all for the change it just seems like everyone sort of decided that this was the right direction and changed course.
So it is a sad moment for me to see the wonderful work of the engineers and scientists that brought many amazing technologies to market being treated as a humiliating failure on the part of a former giant in the computer industry.
[1] Different companies use different euphemisms for laying people off, Sun use to call them "Job Relocations", Google called them "Group alignments", and IBM calls them "Resource Actions" (you know just balancing some resources by moving some numbers around on a ledger.)
Re: IBM’s Watson Health is sold off in parts
#553Re: IBM’s Watson Health is sold off in parts
#554I worked for a large e-commerce company. I wanted to investigate putting all our support data into Watson and see what sort of recommendations it could provide, maybe a sort of auto-suggestion to help our customers. Three really funny points stand out from the experience: 1) To apply for Watson access you needed to show C-level approval, so our CEO put his name and phone number on the application (trying Watson was s…
Wow, I can't believe how accurate this story is, same thing happened to me I think summer 2016 but I thought it was because our execs were idiots not that IBM would treat every company like that... CTO calling me to his office to talk to IBM on their personal phone, he was the only one who wanted Watson (this was a healthcare company, I was VP of Eng). And yes, they were obsessed with putting their logo everywhere, a…
Re: IBM’s Watson Health is sold off in parts
#555Re: IBM’s Watson Health is sold off in parts
#556I worked for a large e-commerce company. I wanted to investigate putting all our support data into Watson and see what sort of recommendations it could provide, maybe a sort of auto-suggestion to help our customers. Three really funny points stand out from the experience: 1) To apply for Watson access you needed to show C-level approval, so our CEO put his name and phone number on the application (trying Watson was s…
Re: IBM’s Watson Health is sold off in parts
#557In short, we were not impressed, and basically said so in our feedback. Granted, that's just a few data points, and it was internal.
But besides that, the overall vibe I got from the very businessy, very not-engineer management behind the effort was that Watson was brilliant, as demonstrated on Jeopardy, and the main stuff left to do was some plumbing to connect our stuff to some of that Watson brilliance, and of course the business details of the partnership between the companies.
Glad I got out of there.
Re: IBM’s Watson Health is sold off in parts
#558I worked at IBM Watson as one of the early engineers when they first started commercializing the product. It was a fucking joke - Ginni Rometty would go up on stage and said that Watson can help diagnose cancer from CT scans and we would just look at each other and be like "Dude, Watson is just a glorified Lucene index, wtf is she talking about." They started selling Watson as the end-all for everything from cancer d…
Re: IBM’s Watson Health is sold off in parts
#559Earlier quoted context omitted.
Was Deep Blue/Watson basically the starting point of AI/ML, or had that already been happening earlier or concurrently?
Deep Blue isn't ML at all, it's just a purpose built system for solving chess. It doesn't learn anything as such and just a fancy brute forcing machine that (smartly) goes through all possible chess moves and selects the best possible tree of outcomes. The work on actual ML happened independently of this.
Re: IBM’s Watson Health is sold off in parts
#560Earlier quoted context omitted.
Is it? Really? No. In fact it's not. Name one Indian company that ever reached 1/10th of what ibm had so that it's a candidate for seeing it on the way down. A serious insult because it'd be much more true would be to look at it's OD, culture and demise since Gerstner. Gerstner wasn't happy with a lot of IBM slop, paper pushers, and corporate BS either. That'd keep it on track rather than spurious comparisons. Gerstn…
> Name one Indian company that ever reached 1/10th of what ibm had so that it's a candidate for seeing it on the way down. I'm not sure what your point is here, but based on Forbes 2000 for 2020 via Wikipedia [1], by market cap Tata Consultancy Services and Reliance are both larger than IBM. Both have grown faster than IBM since 2020. In terms of companies overall a number of other Indian companies are larger than IB…