Germany enforced this a couple of years ago: if you can contract with someone electronically, cancelling this needs to be as simple as agreeing to that contract. Annoyingly, a lot of companies try to work around this - I tried to cancel a newspaper subscription a while back and they didn't offer that. So I simply wrote a quick email. Then they requested to call me to discuss this and I had to answer via email quoting…
Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal
541–546 of 546 posts
Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal
#542Earlier quoted context omitted.
What if companies don’t follow that? For example it’s really easy to signup for sfchronicle but they make you jump through a lot of hoops to cancel.
If you reside in California and its an online subscription, there is a law related to that. https://www.polsinelli.com/publications/subscription-service... .
Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal
#543Earlier quoted context omitted.
The only stuff I’ve ever had trouble cancelling were newspaper subscriptions. Definitely support making that easier. I can’t read the article due to the paywall. Precisely how easy and instant is the cancellation process required to be under this proposal: a button that says cancel, you click it, and you are cancelled? I suspect that would surprise a lot of people and make them frustrated. Cancelling shouldn’t be eas…
So i should be require to entire my payment information and verify an email to cancel a service? Are you mad? I click the red cancel button, it says "Are you sure" and boom I'm cancelled. That's how everyone else on the planet wants it.
Simple cancellation is a good idea. Banning complicated cancellation is a good idea.
I’m just wary of too minutely regulation how cancellation happens. It is possible to make it too seamless.
Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal
#544Earlier quoted context omitted.
So i should be require to entire my payment information and verify an email to cancel a service? Are you mad? I click the red cancel button, it says "Are you sure" and boom I'm cancelled. That's how everyone else on the planet wants it.
I’ve never had to do that for a subscription service. Simple cancellation is a good idea. Banning complicated cancellation is a good idea. I’m just wary of too minutely regulation how cancellation happens. It is possible to make it too seamless.
Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal
#545Earlier quoted context omitted.
> I'd prefer to see it as a non-government, not-for-profit service. Hard, because the government has authority, a random company does not. I'd still trust my government more than a random non profit company, if my trust decreases, I'd vote for different people to manage the country - which is not possible with companies.
Does the government really need to know every subscription that every person in the county has? This seems like massive overreach/invasion of privacy.
Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal
#546Earlier quoted context omitted.
Well, the government can access your bank logs, so I don't think them seeing you have a TV and internet subscription is an issue. It's a great benefit of having an authoritarian government.
Surely, in theory at least, they require a subpoena/warrant. Perhaps I am hopelessly naive.