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Subscription Hell

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541–550 of 610 posts

Re: Subscription Hell

#541
post #529

Earlier quoted context omitted.

Payday loans are an extreme case. I very much doubt that there enough such things to completely dilute the redistributive effect of ad funding.

Payday loans are extreme case because it’s the last option for a poor person. A poor persons usually has little family/friends or they are poor too. Banks won’t give them loans. If they are stuck in deep dark mud, the only way out is payday loan. Sure, some outright gamble their life and their should be some low against it. But paydays are taking huge risks in funding them, therefore their higher fees as insurance.

> Payday loans are extreme case because it’s the last option for a poor person.

This is a false dilemma. There are many options before succumbing to a payday loan. Depending on where you live, there are a myriad of housing assistance, energy assistance, medical bills assistance, and food assistance programs on the city, county, state, and federal levels. Heck, even bankruptcy can be better in some situations. It really does depend on the situation.

The other problem here is availability of information. Everyone is 100% aware of payday loans and the temporary relief it can provide you (advertising), not everyone is aware of the upwards of 20+ programs someone in need can participate in, and it can be exhausting to apply and follow up on everything. Again, the reason the payday loan industry is so successful is they are preying on human nature to take the quick and easy way, but to say they are some sort of last option is not true at all.

Re: Subscription Hell

#542
One of the awkward things about people is the more they spend on something the more they value it and the better behaved they are to the creators of it.*

This may be why subscriptions are so expensive - because part of the cost of the subscription is customer support, and the less expensive it is the more customer support costs.

*alternate, complementary theory: the less it costs the more poor people have it where they have to do more financial juggling and get into weirder situations. Thoughts, HN?

Re: Subscription Hell

#543

Earlier quoted context omitted.

I agree that office 2003 has enough features and is good enough for 99% of the things I use. In fact, starting with 2013, there are anti-features (integration with OneCloud, online docs) that I'd prefer were not included. Unfortunately, Office 2010 already has issues opening files made with 2013, 2016, etc. Most of my PCs are on 2013 as I was able to grab several HUP licenses at the time. I seriously doubt 2013 will…

I haven't kept up with the doc format story - are the ODF formats published, so LibreOffice can at least try to work with them? Or has MS closed them up again in the new versions?

I've been lucky enough to never have to actually develop ODF software for integration with Libre Office / MS Office, but from I've read, the specifications were half-heartedly published, and it is now basically a game where developers have to figure out all the exceptions to the interfaces that are within Office. Some work-around that might have worked yesterday might not work after an update of Office (which happens every few weeks).

Again, the cynical part of me assumes that MS employs full-time staff to ensure that Libre Office, Google Docs, and other apps that work with MS Office will never be even 95% compatible.

And from my experience, even simple spreadsheets and formatted Word docs don't display properly when opened in Google Docs or Libre Office, and large, complex business docs with macros and esoteric formatting don't have a chance.

There are a few developers in every place I've worked who use Libre Office because they're on Linux or refuse to pay for Office. And you can tell when they collaborate on a doc with MS Office users because it renders poorly when they send it back. It doesn't bother me, but I've seen how folks in management, marketing, etc. consider it unprofessional and assume the developer is just lazy or can't use Office well.

The one silver lining is that Linux users can use Office 365 online for less complex docs; it's not a full replacement for offline versions, but it's a better alternative than Libre for those of us who believe it better to be compatible with others even at the cost of a 365 subscription.

Re: Subscription Hell

#545

I am not sure why it is so fundamentally difficult for publications to understand what people want. The issue many people, myself included, have with subscriptions are that you pay $x / month whether or not you read that month's product. And whether or not you read every article or just one. So for me, as a consumer, my "price per article" goes from small to literally infinity (pay but read zero articles). Now the pa…

The problem with individual access purchase is that (usually) I don't know if an article was worth reading until I have read it. Not every issue of The Atlantic or the New Yorker attracts my attention but enough go them do so so I have a subscription.

Re: Subscription Hell

#546
post #487

Earlier quoted context omitted.

> the company switched to a $40 a year annual subscription, and as the dozens of angry reviews and comments illustrate, that price is vastly out of proportion from the cost of providing the software As a software (SaaS) developer, I find this comment outright bizarre. I find it is hard to make a living with $50/month subscriptions, if you write niche software (and believe me, you DO write niche software, you are not…

Have you considered that perhaps a fucking text editor doesn't need a team of five employees? This isn't a brain-surgery guidance program, it's a Markdown text editor that uses a sync system written and operated by somebody else. Users are balking at the price because it's garbage to expect them to support some gigantic business for a simple thing. This is very common (1Password has over 75 employees!!!) and the sens…

It seems to me that you haven't written an application of similar complexity. Also, Ulysses is not one app, it's a Mac app and two mobile apps, for iPhone and iPad, yes they are quite different. Have you actually used the app? Seen the customizable theming system? The export to PDF/Text/ePub/docx/HTML? The way you can rearrange and group sheets? The smart folder system? And most of that is present in the mobile apps, too.

You are underestimating the complexity of writing, maintaining, documenting, supporting and marketing apps of this size. I think my guess of ~5 people is about right, they might be able to do it with a smaller team, but probably not less than 3. I'd say 2 developers and one person to do marketing/support is a minimum.

Re: Subscription Hell

#547
I think very carefully about adding subscriptions because, honestly, I feel like the burden of a subscription it pretty high. Having to set it up, remember what card it is on, update it when the card expires, remember to cancel it before it auto-renews if I'm not using it...

I wish there was some way I could pay in a central place to support good journalism, across multiple sites, but there just isn't one.

For entertainment I use Patreon, which seems to be doing a good job with the Youtube channels I like, particularly the ones that seem to get demonitized. One place and I can choose where my money goes. Though they did freak everyone out a few months ago with a change to their policies, they rolled that back after the outrage.

I wonder if Steem will help with this. I haven't tried that Steem-powered decentralized Youtube competitor yet, but it sounds fascinating.

Re: Subscription Hell

#548
post #491
post #487

Earlier quoted context omitted.

> the company switched to a $40 a year annual subscription, and as the dozens of angry reviews and comments illustrate, that price is vastly out of proportion from the cost of providing the software As a software (SaaS) developer, I find this comment outright bizarre. I find it is hard to make a living with $50/month subscriptions, if you write niche software (and believe me, you DO write niche software, you are not…

> that price is vastly out of proportion from the cost of providing the software Furthermore, only devs complain about the "proportion of providing the software". Didn't especially Indie devs here on HN take their time to learn the lessons of value-based pricing ? I do charge monthly for my app. It's 30 bucks a year for a B2C app. Expensive some might say, fair for others. But I can at least confidently tell that mos…

I think that most armchair-businesspeople underestimate the costs of running a business and overestimate the number of paying customers. It is particularly ironic, because they both do not want to pay for software themselves, and also think that masses of other people do want to pay for software.

People tend to think that the costs of a software business are just the time of the single developer that writes the software. And they also calculate the cost of that time as what developers actually get as their salary. But this is not how you run a business, not by a long shot.

This gap in understanding has been widening recently, because of the completely unsustainable app store pricing.

Re: Subscription Hell

#549

This is good. We need to get back to letting prices do their thing and provide the proper signals to the publisher/producer and the reader/customer. Pricing helps producers clarify who they want to their customers to be, and it helps customers clarify exactly what they do or don't actually want. Someone already mentioned software subscriptions and Adobe Photoshop, in the context of professionals vs hobbyists. If Phot…

Libraries can only help with printed paid content. Electronic content can be licensed to only be viewable by one individual.

Re: Subscription Hell

#550
I'm okay with subscriptions. Software and quality media (such as Bloomberg) are things that provide excellent value, and people have gotten used to thinking they should be free or dirt-cheap - even within our own community, which is saddening (I used to have this mentality years ago, too).

Yet, most people don't bat an eyelash when paying $100-200/month JUST for cell phone service, then $100/month for cable, etc. How about car payments and insurance?

If you use these services daily, then a subscription model makes sense. They're providing value to you every day.

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