There is an absolute wealth of connection between more diversity and better products: it’s not that a monoculture can’t make products for everyone, it’s that it’s
easier for a team that has wider representation to do so: it’s a competitive advantage for them.
Want examples beyond hand driers? Apple missed menstrual cycle tracking in the Health app. NASA offered to send 1,000 tampons with the first woman in space - and had to abandon its first all-woman spacewalk for bad planning in kit availability. Google Photos tagged black people as gorillas. (Regardless of the cause, it shipped). SnapChat shipped a yellowface filter. Google Translate delivers highly gendered results when translating from gendered languages into English. Google Home is 70% more likely to recognise male voices because of training set bias. Women are 49% more likely to be injured in car accidents because the seating position for crash testing is designed for men. And - yes! - Pinterest has struggled to reach men as users apparently because of its SEO strategy.
Want more examples? Ask any passing woman what app she uses that clearly didn’t think about women.
Diverse teams make better products. The stats are out there.
Trying to argue this highly political. We wouldn’t even be able to talk about your point at Basecamp. Does that not worry you? Don’t assume they will always agree with your politics just because they’ve done this.