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Adobe charges subscription cancellation fee

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Re: Adobe charges subscription cancellation fee

#531

Earlier quoted context omitted.

> Except... that you are. Hmm, no, you're still not. You are paying for the months as you use them. You merely agreed you'd use the service for a certain amount of months in exchange for a discount. Is paying rent on a year long contract is a loan? Is paying your monthly phone bill (which is on a 2 year contract) a loan? No. The phone company is not loaning you money. They're just providing the service at a certain r…

> You are paying for the months as you use them. If that were true then there wouldn't be a cancellation fee. > You merely agreed you'd use the service for a certain amount of months in exchange for a discount. That's disingenuous anti-consumer corporate bullshit. > Is paying rent on a year long contract is a loan? Is paying your monthly phone bill (which is on a 2 year contract) a loan? They both should be considere…

> If that were true then there wouldn't be a cancellation fee.

This isn't the gotcha you think it is. The cancellation fee does not cover the full amount owed for the remainder of the services, so clearly the existence of a (50%) cancellation fee indicates it is not a "loan" you are paying back. If it was a loan, you'd actually be on the hook for the whole thing.

> That's disingenuous anti-consumer corporate bullshit.

Could you elaborate? If you want an actual rolling monthly contract, that is an option too. The point of the yearly contract which you pay monthly is to allow for cheaper prices because you are guaranteeing a year of revenue. If you want maximum flexibility, pay monthly.

> They both should be considered worse than loans.

You realize contracts protect both sides, right? If you have a rolling monthly phone plan, the price can increase every month. If you agree to pay for a year, you get a locked-in price, the seller gets a guaranteed year of revenue, and everyone wins.

> It is if you have to pay for those services even if you don't want them any more.

As pointed out in point 1, you're not paying for the services so this argument is actually the opposite of what you want it to be.

Re: Adobe charges subscription cancellation fee

#532

Earlier quoted context omitted.

Adobe isn't going anywhere anytime soon. DEC, Commodore, Novell, SGI, Cray, Lotus, and Acorn would like you to explain how a computing companies last forever.

Adobe isn't going anywhere anytime soon. It may at some point,but not in the next 10-15 years. The last time I looked at their SEC fillings, they are doing pretty good. Of course how they achieve this 'pretty good' is a whole new question on its own. Adobe is very strongly rooted in the design industry, there are very few alternatives that are mainly used by smaller shops or individuals. I do agree that they are abso…

Came here to say this too. There are thousands and thousands of companies that have built adobe based workflows into their processes for decades and rely on sending adobe files to other companies with adobe software... thousands of people whose professions are based on mastering their complex software... I don’t think a lot of people heralding their death here have seen how broad and deep they reach within specific industries.

They are certainty messing up their massive lead, but are more profitable than ever and could coast on their deep roots for at least a decade. I’ve been hoping to see strong competitors against them since I started my career... 15 years ago... and they’re just starting to get viable rivals for some of their applications now. No one’s really trying to compete with them in the print industry, which is shrinking, but not going to be gone soon.

Re: Adobe charges subscription cancellation fee

#534

Earlier quoted context omitted.

Not in the US. Although a lean could certainly be imposed by a court, you don't have anything to place a lien against when you're poor.

So, how do creditors protect themselves against fraudulent debitors? If someone owes me money in the US, I don't have any means to send a legal request? I Germany, I can just go to court without needing a lawyer and the court will eventually send a bailiff if my claim is justified.

You're out of luck. That's why we are so reliant on the credit reporting agencies. There is some recourse if you already own assets. There are two types of loans. Secured and unsecured loans. Secured loans are backed by assets and those certainly can be forcibly removed. Unsecured loans (the vast majority of smaller credit card type loans), have no backing and the lost money is generally understood to be recovered through interest payments.

Re: Adobe charges subscription cancellation fee

#536

I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn't cancel now, they'd give me two months free. I didn't want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn't let me put the cancellation in ea…

Sounds like Adobe hired some executives from the cable TV or satellite TV industry, where the fine print on some packages locks you into 24 or 36 month contract terms. They know exactly how to do it with the minimum legal amount of notice to the customer when signing up, and how to write the terms of service for acceptance to make it ironclad. Same with 2-3 year terms on cellular carriers with a "free $0!" new samsun…

Microsoft does this out of all companies. It's not like something limited to "TV or cable", just practically everything.

Re: Adobe charges subscription cancellation fee

#537

Earlier quoted context omitted.

> They don't demand a full year in advance to get the stated cost, or increase the monthly cost because you didn't pay for a year upfront. In my experience, typical apartment leases are offered on a 12 month basis. Month to month is usually substantially more expensive. If you break a 12 month lease early, you're legally on the hook for whatever the contract specifies (typically the entire year in my experience). Mos…

I've personally never heard of a case where you'd pay out the year's lease. Usually you just forfeit a portion of your deposit, which half a month's rent or so, in Canada at least.

I had that once, in an apartment I rented in the US (TX). If you broke the lease early, you were on the hook for the remainder of the lease, UNTIL the apartment was rented again. This was called "rent acceleration" as I remember it. This was also ~25 years ago so maybe it is different now, but it definitely existed and I was subject to it.

At the time I bought a house so I broke the lease to move in. Fortunately, the apartment rented within the month so I didn't owe additional fees.

Out of curiosity I googled "rent acceleration" and see it is a hot topic now - mostly with commercial real estate and businesses break their leases due to the impact of covid on them. See https://www.jdsupra.com/legalnews/what-landlords-need-to-kno... for a summary. Also interesting is some US states make residential leases exempt from rent acceleration.

Re: Adobe charges subscription cancellation fee

#538

Earlier quoted context omitted.

Why not? I've done it. It's perfectly legal. And mostly clear in terms of repercussions (other than old debts being resurrected far longer than they're supposed to). I walked away with no medical debt from when I was young and desperately poor. And I'm glad I did.

It‘s perfectly legal for the banks or companies to send a bailiff in such a case and seize your property to pay for your debts.

I was young and desperately poor. I had medical debt. What were they gonna do, seize my kidney?

Re: Adobe charges subscription cancellation fee

#539
post #526

Earlier quoted context omitted.

Why not your personal calendar?

Only because I have Outlook open most of the day, and I don't really use my personal calendar for anything.

I don't want my employer to know jack and shit about what I do outside of work hours. Personal info does not belong on corp resources. That includes personal calendar data on corp Outlook/Goog's/etc. That means not using corp network to surf personal social media, shopping on amazon, etc.

I would very much encourage you to really look into this unwise practice. It's not a matter of if, but when, this will come to haunt you someday. You have a personal mobile device, use it for personal stuff. Use your corp provided devices for corp related stuff.

Re: Adobe charges subscription cancellation fee

#540

The downfall of Adobe is interesting to watch. New releases get more expensive every year, but they aren't really adding features. I had to switch to Affinity to get an iPad version, for example. 21,000 employees and they can't port Photoshop to ARM? I think at this point, they're just coasting on brand recognition alone. They certainly aren't adding much value; all they can do is rent you their software at higher an…

I'm a paying subscriber to Adobe, but i'd stop if someone created a product that was 80% as good, but worked on Linux.
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