We got banned from PayPal after 12 years of business • Hacker News Board

Re: We got banned from PayPal after 12 years of business

#531

Post by prirun » Fri, May 10, 2019, 6:43 PM UTC

PayPal suspended my account once when I paid $5 to the NoScript guy. I called, they wouldn't tell me why they suspended my account because "that would allow people to get around the rules", and they gave me zero warning in email or anything. Next time I went to use the account, it was frozen.

I don't remember how/why/when it was unsuspended, or maybe I just opened a new one.

Not telling people what rules they supposedly broke is unreasonable, even if it lets bad guys figure out how to get around them.

Re: We got banned from PayPal after 12 years of business

#532

Post by alasdair_ » Sat, May 11, 2019, 12:49 AM UTC

gdy wrote: post #465

alasdair_ wrote: post #366

Earlier quoted context omitted.

I ad a similar issue when parts of Ukraine were invaded by Russia and my Ukranian developers were suddenly "Russian" developers.

Could you possibly elaborate on this? What kind of problem have you had?

Sure. My payment provider told me I could no longer work with my developers, basically.

I was using odesk.com at the time and they basically banned me from interacting with the deva.

Re: We got banned from PayPal after 12 years of business

#533

Post by gdy » Sat, May 11, 2019, 9:44 AM UTC

alasdair_ wrote: post #532

gdy wrote: post #465

Earlier quoted context omitted.

Could you possibly elaborate on this? What kind of problem have you had?

Sure. My payment provider told me I could no longer work with my developers, basically. I was using odesk.com at the time and they basically banned me from interacting with the deva.

I see. Were they the Crimea or in the the Eastern Ukraine?

Re: We got banned from PayPal after 12 years of business

#534

Post by alasdair_ » Sat, May 11, 2019, 5:13 PM UTC

gdy wrote: post #533

alasdair_ wrote: post #532

Earlier quoted context omitted.

Sure. My payment provider told me I could no longer work with my developers, basically. I was using odesk.com at the time and they basically banned me from interacting with the deva.

I see. Were they the Crimea or in the the Eastern Ukraine?

Stevastopol

Re: We got banned from PayPal after 12 years of business

#535

Post by gdy » Sat, May 11, 2019, 5:39 PM UTC

alasdair_ wrote: post #534

gdy wrote: post #533

Earlier quoted context omitted.

I see. Were they the Crimea or in the the Eastern Ukraine?

Stevastopol

Thanks!

Re: We got banned from PayPal after 12 years of business

#536

Post by bob_theslob646 » Sun, May 12, 2019, 4:08 AM UTC

callalex wrote: post #361

bob_theslob646 wrote: post #228

Earlier quoted context omitted.

> The lack of customer service in the Silicon Valley is a pervasive problem. The reason their is very little customer service in SV is due to fact that it is extremely expensive to provide customer service...

Yes, but that’s like a restaurant complaining that it’s extremely expensive to provide food.

You are proving my point.

Why build products for customers if you aren't going to provide service to them, oh wait, it's because it's not as profitable.