Sixty percent of US consumers say 'AI' in brand messaging is a turnoff

Post by JoshTriplett » Wed, Jun 17, 2026, 8:36 PM UTC

throw4847285 wrote: post #365

JoshTriplett wrote: post #338

Earlier quoted context omitted.

The answer I always give to "tell us what you need help with" is "representative" or "speak to a human". I despise the automated systems that respond to that with "before we can route you to a human, we need to know what you're calling about". Fortunately, some of those will take the continued statement of "representative" as a sign that they should give up and give you a human to talk to. Not all of them, though.

Have you encountered those voicemail AI customer service representatives? Those can't route you anywhere so you're stuck talking to a robot. I was just trying to schedule my daughter's dentist appointment and had to spend 10 minutes talking to an AI when I could have found a time that worked in 30 seconds with a human. And at the end of the whole process, she got my daughter's name wrong. It was demoralizing.

Post by ahartman00 » Wed, Jun 17, 2026, 8:47 PM UTC

riazrizvi wrote: post #478

One of the best ads of seen is for the Ava AI Sales Agent. I have to stare at it because of its location near one of my favorite spots. They've found a model with dead eyes that perfectly capture the existential dread you feel as you see a future with fewer humans in your life, and instead it's just more machines. Not sure if that's their conscious intention, but somewhere along the creative process, some living soul…

Post by throw4847285 » Wed, Jun 17, 2026, 8:51 PM UTC

JoshTriplett wrote: post #521

throw4847285 wrote: post #365

Earlier quoted context omitted.

Have you encountered those voicemail AI customer service representatives? Those can't route you anywhere so you're stuck talking to a robot. I was just trying to schedule my daughter's dentist appointment and had to spend 10 minutes talking to an AI when I could have found a time that worked in 30 seconds with a human. And at the end of the whole process, she got my daughter's name wrong. It was demoralizing.

I have yet to encounter a phone system that refuses to provide a human, at least within business hours. But I've encountered those online, definitely, that aggressively want to hide any way to reach a person for something that you know in advance will be outside their script.

Post by lacy_tinpot » Wed, Jun 17, 2026, 9:00 PM UTC

beepbooptheory wrote: post #410

lacy_tinpot wrote: post #357

Earlier quoted context omitted.

Assuming that's even remotely true, nerds were bullied for their use of computers. Now no one uses computers because only loser nerds use computers...

Sure but like.. talking to a chatbot is like the most un-nerdy in spirit thing you can do next to playing football. Nerds are, imo, attracted to esoteric complexity, long bouts of focused, actual, solitude getting to the bottom of the something. it's why they are stereotypically socially misadjusted sometimes. A "dork" is someone who likes AI a lot I think... They usually revolve more around a product or brand, and f…

Post by happymellon » Wed, Jun 17, 2026, 9:30 PM UTC

mukbangpervert wrote: post #254

happymellon wrote: post #174

Earlier quoted context omitted.

Is it really much different to how much artists got from radio? Most artists never got radio money because it went into a label slush fund and was spent retaining the tent pole artists.

The overall economics are wildly different. Radio didn't pay much, but it was promotion for the album. Spotify doesn't pay much, and it _replaces_ the album.