Earlier quoted context omitted.
There's no shame in being homogenous and obvious, though. If I'm building out an internal tool for, say, a hospital lawyer to search through malpractice lawsuits, I want my tool to be the most familiar, obvious, least-surprising UI/UX possible. Just stay out of the way and do what it's supposed to do. The trick is, of course, that the human is still responsible for knowing when homogenous is fine, or when there's rea…
> There's no shame in being homogenous and obvious, though. The real world analog is this... The reason people (especially Americans) stay in Marriott property hotels is because they are homogenous. If all I want to do is travel to Phoenix, AZ for work I want to know that the hotel room has the same mattress, desk, TV, customer service, etc. There is real legitimate value to that. So I'll book the Courtyard in Phoeni…
Good pizza in Italy, goos ramen in Japan, grilled Picanha in Brazil, that's why you go there and want it different/original.
But in software UI this is often overdone. I want the pizzazz in my audio software in what it produces, not in how the UI looks like.