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AWS multiple services outage in us-east-1

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Re: AWS multiple services outage in us-east-1

#522
post #487

US-East-1 is more than just a normal region. It also provides the backbone for other services, including those in other regions. Thus simply being in another region doesn’t protect you from the consistent us-east-1 shenanigans. AWS doesn’t talk about that much publicly, but if you press them they will admit in private that there are some pretty nasty single points of failure in the design of AWS that can materialize…

Call me crazy, because this is, perhaps it's their "Room 641a". The purpose of a system is what it does, no point arguing 'should' against reality, etc.

They've been charging a premium for, and marketing, "Availability" for decades at this point. I worked for a competitor and made a better product: it could endure any of the zones failing.

Re: AWS multiple services outage in us-east-1

#523
post #487

US-East-1 is more than just a normal region. It also provides the backbone for other services, including those in other regions. Thus simply being in another region doesn’t protect you from the consistent us-east-1 shenanigans. AWS doesn’t talk about that much publicly, but if you press them they will admit in private that there are some pretty nasty single points of failure in the design of AWS that can materialize…

Yeah because Amazon engineers are hypocrites. They want you to spend extra money for region failover and multi-az deploys but they don't do it themselves.

They absolutely do do it themselves..

Re: AWS multiple services outage in us-east-1

#524

It shouldn’t, but it does. As a civilization, we’ve eliminated resilience wherever we could, because it’s more cost-effective. Resilience is expensive. So everything is resting on a giant pile of single point of failures. Maybe this is the event to get everyone off of piling everything onto us-east-1 and hoping for the best, but the last few outages didn’t, so I don’t expect this one to, either.

when did we have resilience?

Re: AWS multiple services outage in us-east-1

#525
post #487

US-East-1 is more than just a normal region. It also provides the backbone for other services, including those in other regions. Thus simply being in another region doesn’t protect you from the consistent us-east-1 shenanigans. AWS doesn’t talk about that much publicly, but if you press them they will admit in private that there are some pretty nasty single points of failure in the design of AWS that can materialize…

Yeah because Amazon engineers are hypocrites. They want you to spend extra money for region failover and multi-az deploys but they don't do it themselves.

That's a good point, but I'd just s/Amazon engineers/AWS leadership/ , as I'm pretty sure that there's a few layers of management removed between the engineers on the ground at AWS, those who deprioritise any longer-term resilience work needed (which is a very strategic decisioN), and those those who are in charge of external comms/education about best practices for AWS customers.

Re: AWS multiple services outage in us-east-1

#526
post #487

US-East-1 is more than just a normal region. It also provides the backbone for other services, including those in other regions. Thus simply being in another region doesn’t protect you from the consistent us-east-1 shenanigans. AWS doesn’t talk about that much publicly, but if you press them they will admit in private that there are some pretty nasty single points of failure in the design of AWS that can materialize…

Call me crazy, because this is, perhaps it's their "Room 641a". The purpose of a system is what it does, no point arguing 'should' against reality, etc. They've been charging a premium for, and marketing, "Availability" for decades at this point. I worked for a competitor and made a better product: it could endure any of the zones failing.

> perhaps it's their "Room 641a".

For the uninitiated: https://en.wikipedia.org/wiki/Room_641A

Re: AWS multiple services outage in us-east-1

#527
post #369

Every week or so we interview a company and ask them if they have a fall-back plan in case AWS goes down or their cloud account disappears. They always have this deer-in-the-headlights look. 'That can't happen, right?' Now imagine for a bit that it will never come back up. See where that leads you. The internet got its main strengths from the fact that it was completely decentralized. We've been systematically erodin…

Planning for an AWS outage is a complete waste of time and energy for most companies. Yes it does happen but very rarely to the tune of a few hours every 5-10 years. I can almost guarantee that whatever plans you have won’t get you fully operational faster than just waiting for AWS to fix it.

> Planning for an AWS outage […]

What about if your account gets deleted? Or compromised and all your instances/services deleted?

I think the idea is to be able to have things continue running on not-AWS.

Re: AWS multiple services outage in us-east-1

#529

I like that we can advertise to our customers that over the last X years we have better uptime than Amazon, google, etc.

I'd say that this is true for the average admin who considers PaaS, Kubernetes and microservices one giant joke. Vendor-neutral monolithic deployments keep on winning.

Re: AWS multiple services outage in us-east-1

#530
post #316
post #102

To everyone that got paged (like me), grab a coffee and ride it out, the week can only get better!

> grab a coffee and ride it out The way things are today I'm thankful the coffee machine still works without AWS.

With how long it may last, pour some cold water on the coffee and come back to drink the supernatant in a few hr
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