Live data from Hacker News

Slack has raised our charges by $195k per year

mahadk.com

511–520 of 1001 posts

Re: Slack has raised our charges by $195k per year

#511
Question must be asked: why would anyone teach teenagers coding these days?

People naturally love coding, especially teens. It's addictive. And it no longer leads to any career prospects, or chances to contribute to society, or money, or anything really. It's over as a mass occupation. Addicting teens to it does them a bad service. In the future, personality traits that will lead to happiness and success will be opposite to those nurtured by coding, or are typical among professional coders: empathy, likability, social skills... Kids who got hooked on coding now, are heading for a life of misery.

Re: Slack has raised our charges by $195k per year

#513
post #480

Slack seem to be doing this to a wide range of groups. The Kubernetes project and CNCF were told by Slack that they would lose access to the paid version with quite short notice. In their case the change was reverted (I think it caught the eye of someone sufficiently senior at Salesforce), but if you're running a non-profit on Slack and not paying full price, I'd strongly recommend looking at alternatives...

Funny, this post got me wondering how much the k8s slack cost! Do you have any references where I can read more? I didn’t hear about that

Best place for info is probably the announcements channel on Kubernetes slack. that’s a link which is a good place to start https://kubernetes.slack.com/archives/C9T0QMNG4/p17500871180...

Re: Slack has raised our charges by $195k per year

#514

Mattermost is crippling their open-source edition and it gets worse every year. At the same time, it's difficult not to update, since the mobile app will require a new server version, and most regular users install and auto-update the mobile apps. It will be a matter of time before Hack Club needs to migrate to something else again.

In what way is it crippling?

(I am not snarky, I don't know much about Mattermost)

Re: Slack has raised our charges by $195k per year

#515
post #487
post #417

Earlier quoted context omitted.

If you have a bunch of coders, just scrape the data. Then turn your back on this greedy maw. We recently moved to Mattermost for the same reason. Not looking back.

Slack lets you do a full export which even includes DMs depending on which plan you have. https://slack.com/help/articles/201658943-Export-your-worksp... When the org I was at moved away from Slack (due to costs) we used this method and wrote a little Python script to convert the main channels' JSON dumps into PDFs so we had a usable backup of channels.

Please do not include PDF and usable in one sentence. Setting up some simple Postgres with sonic for fuzzy search would be _usable_, but PDF is like migrating from Slack to Teams.

Re: Slack has raised our charges by $195k per year

#516

Classic Salesforce. The exact same thing happened with our org and Heroku. Zero empathy, just pony up or we trash your company.

Yeah they fucked Heroku hard. I used to love Heroku. Can’t imagine there’s many people still left using it now.

> Yeah they fucked Heroku hard

Surprisingly not as much as I'd thought when they took it over. They just never adjusted pricing to remain competitive. The experience is still some of the best you can get for RoR apps. But nobody in their right mind deploying a new application today would look at their insane 10 year old dyno pricing and be like - yup - reasonable

Re: Slack has raised our charges by $195k per year

#517

Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.

You would think that making your users hate you is shortsighted, yes. But does it really matter? I urge every user of Hacker News to read Peter Thiel's book, Zero to One. It's the definitive statement on software capitalism. The goal, which Thiel embraces unabashedly, is to use technology to create new and unique monopolies, and once you've created them, extract as much rent as possible from the users. Obviously the…

The book Zero to One has pretty questionable economics.

I'm paraphrasing here, it's been a long time, but his thesis is that in a competitive situation life of a company is nasty, brutish and short. And that might be true, but that doesn't mean that life for customers or shareholders or workers is anything like that.

Part of why companies have it so hard in harsh competition is that they have to pay workers well in order to attract them, and they have to offer customers real value for money (if they want to keep getting their money), and companies also have to give decent returns to shareholders.

Re: Slack has raised our charges by $195k per year

#518

I think what they did is slimy as hell, but it's hard to side with anyone using Discord, Slack, et al for doing community based support and building a knowledge base. This was not an issue in the era of forums, that supposedly were replaced with SaaS closed communities because of spam... Fyi, Campfire is open source now: https://github.com/basecamp/once-campfire

You're finding it "hard to side" with a literal nonprofit charity getting bullied ruthlessly because something something SaaS not self-managed? My God, dude.

This isn't a charity focused on aiding the homeless or something like that. This is a charity focused on teaching programming. When there's perfectly good open source alternatives to slack it IS their fault since they should know better. If not for being immune to such problems then atleast for saving money since IMO a non profit should be as lean as possible. A for profit company can justify using a SaaS in a cost / benefit calculation, having to face competition so they need to move very fast etc. This isn't the case for a non profit.

Re: Slack has raised our charges by $195k per year

#519

This isn't just you. We have quite a few clients in this same boat. (One client is migrating to Teams in a couple of weeks for this exact reason.) We have quite a few RIA clients, and because of archiving requirements, this is happening to every single one of them. These aren't poor companies, but Slack is making it really hard to justify the expense anymore. We will have quite a few companies dump them when renewal…

Because microsoft would never do such a thing

So here's a tip for those of you thinking about using Teams: the huge F500 company company I work for uses Teams but it's used strictly for chat and real-time communications, so essentially it's a replacement for office phones. They enforce this by limiting its history to 10 days!

At first I hated this - it was like using a chat app from the 90's! Why can't I have unlimited history like Slack? Why can't I link to chat discussions in tickets and code comments like I did at every other company I've worked at? But the enforced 10 day limit means you HAVE to properly document conversations and decisions outside of the chat platform. It completely eliminates any reliance on the chat platform - we could switch to something new tomorrow and (except for some grumbling about have to relearn a new interface) nobody would really care.

Post reply on HN