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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#511

Post by pmarreck »

talldayo wrote: post #439
pmarreck wrote: post #427

Earlier quoted context omitted.

Linux fan but hard pass on this. Apple's ecosystem integration across their devices (I have Apple Watch, an M1, an iPhone 15 Pro Max, a couple Apple TV's etc.) is unparalleled. And the iPhone camera is excellent for documenting my rapidly-growing, almost 3 year old kid. Also, Livephotos kick ass. Every single Android phone I've used is annoying AF and I hate having to fix issues with them when I'm at my in-laws' hous…

Sounds like the same shtick I heard from Windows 8 apologists in the past. "Yes, yes, Microsoft is a ghoulish company; but look at how my laptop connects to my Xbox!" Apple's whole premium marketing shtick feels gone. Not only has the halo-effect worn off now that everyone owns an iPhone, but they're portioning up their own operating system to endless service integration and nonsense software offerings. Who the hell…

Also, what this guy said in this same conversation:

https://news.ycombinator.com/threads?id=pmarreck#40183776

Re: Apple users are being locked out of their Apple IDs with no explanation

#512

Post by hypothesis »

russellbeattie wrote: post #411
dinckelman wrote: post #151

So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…

> ... a class action lawsuit After filling out an online form you receive in a year or so, then waiting another three, you'll get a check in the mail for $2. Justice! Hooray! The only people class action lawsuits benefit are the lawyers.

Meanwhile batterygate payouts are quite generous: “Images show the settlement payments to be $92.17 per claim”

[0] https://appleinsider.com/articles/24/01/06/apple-finally-sen...

Re: Apple users are being locked out of their Apple IDs with no explanation

#513

Post by theragra »

gruez wrote: post #274
yannis wrote: post #238

Earlier quoted context omitted.

Yes I had 2fa + OTP, however being a new phone they still ask you to tap on the old phone.

Are you talking about a prompt like this[1]? If so, there should be a poorly named "more options" or "don't have your phone?" link that gives you the option to enter your TOTP code instead. [1] https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh...

I vaguely remember situation where it was not possible for me to choose such option, but I don't remember details

Re: Apple users are being locked out of their Apple IDs with no explanation

#515

Post by f0ld »

I've recently had the same issue but with my Google accounts. I had to get a new Phone number just to get the account back and then it got disabled again. Not much is on that account. I just casually used it for signing into websites or services that I just wanted to try out and also for having separate subscription list for youtube & watching some gaming/movie/music videos that I don't want to be recommended on my main account. Now I'm worried that my other accounts might get suspended out of the blue. What is going on? I'm already degoogled and use custom domain. I don't even block ads on Youtube. I want to support the content creators. That's why I still even use them to watch videos. Is it finally time to move on to custom youtube frontend?? But if this happens to Apple accounts too, I can't just deApple. This is concerning. I didn't lose much from that incident but I recommend everyone to make a backup of your important stuff now!!!!

Re: Apple users are being locked out of their Apple IDs with no explanation

#516

Post by qingcharles »

CydeWeys wrote: post #349
EasyMark wrote: post #327

Earlier quoted context omitted.

If you use your own domain, open source software, and backup often they can't lock you up forever like Google/Microsoft/Apple tho

You're missing my point that you're still beholden to the domain name registrar that manages your domain name on your behalf. That account getting permanently locked out will have all the same bad consequences for your online life as your Google account getting locked out. And keep in mind that being a domain name registrar is a low margin business (typically they're only grossing a few bucks per domain per year, bef…

This. My TOTP 2FA for Namecheap just stopped working one day, despite nothing changing. I was totally locked out. I got lucky and their support was helpful and we reset it after a few hours, but it made me realize that there is no way to be 100% safe.

(My Google account is dead even though I have the username, password and recovery email which forwards to me since I don't have the phone number)

Re: Apple users are being locked out of their Apple IDs with no explanation

#517

Post by qingcharles »

ThinkBeat wrote: post #228

I was thinking about something related yesterday. It is amazing how big "Internet Silos" Google, Facebook, etc provide close to no customer support services and that we "users" have accepted this. Getting cut off from one of these places can have a huge impact on people. They happen without warning and often without explanation. I think they ought to be forced to be more open around the process and how to get help in…

Facebook is easy to get back in if you have several thousand to spend. There are plenty of insiders selling their services to get your account unlocked.

Google, not so much. I've yet to find someone to unlock my Google account, even though I've slowly been working my way through their phone and email directory. [it seems everyone has access to the internal phone/email directory? and people sure want to hand you off to someone else to fix your problem..]

Re: Apple users are being locked out of their Apple IDs with no explanation

#518

Post by latexr »

gamblor956 wrote: post #350
sottol wrote: post #248

Earlier quoted context omitted.

And unlike, say, Samsung Ultrabooks or even Microsoft Surfaces, Macs last a really long time. My kids are using my 2011 MacBook Air and 2009 iMac and they still work, even the battery still kinda hangs in. They've had a few rough years 2016-2019 with the butterfly keyboards but I don't know many current manufacturers with products as solid long term.

My Surface Pro 3 still gets 90% battery life. My HP hybrid tablet, now over 15 years old, still works (when plugged in). My dad's IBM Thinkpad, older than most people currently on this website, still works. Apple people like to claim that Apples last longer than their competitors, but that simply isn't true. Most people, myself included, can't tell you what Dell or HP support is like because we've never had to use th…

> Most people, myself included, can't tell you what Dell or HP support is like because we've never had to use them. But every Apple user knows what Apple support is like, because every Apple user has had to use them.

That is such an absurd statement. You’re even italicising “every” (twice!) as if you’re really convinced it is true.

Hate is severely blinding you to reason. They’re just consumer electronics brands, they’re not eating your children. Calm down and think for a moment about your assertion. Maybe talk to some people outside of your circle.

Re: Apple users are being locked out of their Apple IDs with no explanation

#520

Post by dinckelman »

seanmcdirmid wrote: post #357
dinckelman wrote: post #151

So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…

Something seems missing from your story. They banned you for downloading two apps, or was something else involved? Or you still have no idea why they banned you in the first place? Just curious.

I wish that were the case, but I've really just gotten the bare necessities in messaging apps, and called it a day. Didn't have time to set anything up that night.

They didn't tell me what was wrong, as supposedly the support is not allowed to disclose that. All they were repeating is that after a confirmation of which account it is, they will put in an unblock request. It's supposed to send you either a confirmation (which i got the first time), or a denial message. I never got a single one of the latter. A few calls later, the system prohibited putting any new requests in, with no option to override, "supposedly".

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