501–510 of 705 posts
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I often wonder how the site survives without sticky autoplay videos popping up halfway down the page and covering 80% of the content...
Surely it's due to the mobile application that HN is always pushing. And the invasive tracking. And the paywall. And the ads, the ads go without saying.
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Arbitration doesn't mean no-recourse or bias toward to the provider.
Arbitration does absolutely means a bias to the party that requires it. You can't have a long-term relationship with a company and not acquire some bias.
The other side has one chance to learn.
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Interesting. What will be the provider you recommend? Any local banks?
I think the best solution here, is add a payments orchestration solution to your stack. There are others, I know of this spanish startup integrating with stripe. In this way,you can have both your bank TPV/ Payments and Stripe working alongside, if any fails just put the other, or the one giving better prices by default, etc https://monei.com/es/features/payments-orchestration/
I guess in the case of the orchestrator you linked they retain the card details and can then charge using any of n processors, though I'd be interested in thoughts from the overall thread where people are advising to be ready to change payment processor
The worst part about these type of cases is not being able to get a straight answer. There is a whole subset of big tech that has taken the "you must be a fraudster therefore we can't unfuck the situation" approach to customer support. It's an arms race with fraudsters that eventually sucks in legitimate businesses.
IMO it is not the "you must be a fraudster" logic as much as "we have enough other customers that we can burn you without much worry of repercussions". As much as I hate government intervention in business, it really seems like there needs to be a way to force companies to actually be direct, accessible, and reactive in cases like this. I went through something similar with Venmo randomly locking my account after I r…
Used to work for a “high risk” payment processor, we inherited tons of accounts that were terminated by Stripe, Square, and PayPal. Here’s one small bit of inside info that may help the newer businesses out there: Most real payment processors (e.g. banks, merchant services companies) “underwrite” a company BEFORE allowing them to process. Underwriting means they look over the business model, financials, etc and make…
Which is total bullshit. If you hadn’t, or didn’t really have the means to; create such a hubbub on social media about this - your issue would never have been resolved.
I actually think it’s worse when companies do this, rather than fix the clear, underlying support problem.
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> Next time I build something with Stripe I'm going to test it in production before launching I'm genuinely curious why you wouldn't have done that anyway? I pretty much always do, precisely so I can experience a full end to end user experience.
The funny part is, I thought that if I did a bunch of real transactions and then reversed them all, that our account might get flagged! That's in addition to explaining to our investors that we ended our launch day at -$1,000 due to all the chargeback fees because some dumb developer doesn't know what a testing environment is. And in addition to the fact that Stripe recommends against you testing in that way. I did g…
I know HN has a natural dislike to anything crypto, but I really hope crypto can eventually bypass this bullshit
We are in the process of moving off of Stripe Connect (with 60+ accounts) for this very reason. It's one big black box. They are a liability, not a service. Very sorry to hear of your situation, but it's because of people sharing stories like this that we've been planning our migration away to a more responsible (and responsive) processor for awhile. It's a ton of work to build new integrations, migrate data, and dis…