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Before buying a NYT subscription, here's what it'll take to cancel it

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Re: Before buying a NYT subscription, here's what it'll take to cancel it

#501

Post by freetime2 »

alfiedotwtf wrote: post #452
sliken wrote: post #426

Earlier quoted context omitted.

Wow, had similar. I cancelled online, they said my account was in good standing, nothing owed, and killed my t-mobile.com account. A few months later I got a collections notice for $500 from t-mobile, went to a t-mobile store, said that my account looked weird, and they had recorded me as not owning my phone, despite a clear account history that I paid full price for the phone and didn't owe anything. Still get colle…

All these stories... is this an American-only thing and is common place? Because there’s no way that could happen here in Australia

I don’t know if it’s American-only, but it’s definitely common place in America. These stories are particularly bad but none of them are surprising to me.

I actually found the NYT cancellation process to be relatively painless to be honest. That’s how accustomed I am to painful cancellation experiences.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#502

Post by Veen »

matthewmacleod wrote: post #471
bof_ wrote: post #425

Earlier quoted context omitted.

https://spectator.co.uk is decent

The idea that someone would suggest the Spectator—more reactionary troll factory than magazine at this point—as a response to someone who feels the NYT is pushing too much of an agenda is absolutely hilarious.

Have you read it recently? There certainly are trollish (but not insane) rightwingers like Rod Liddle and Toby Young, and Taki must be published solely to wind up left-wingers. But the main editorial slant is basically Cameron-conservative/New Labour types like Nick Cohen, Katy Balls, Isabel Hardman, Matthew Paris etc.

It's definitely right-of-center and doesn't mind cocking a snook at left-wing holy cows, but it's not a "reactionary troll factory".

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#503

Post by curiousgal »

t_von_doom wrote: post #427
wickedsickeune wrote: post #417

Earlier quoted context omitted.

There's a "credit score" in Europe???

From the UK here: Yes we all have a credit score - it's mainly used to measure your ability to borrow and repay debt and will influence whether a company loans to you and the interest rate on said loan. It's not (yet) as aggressive as the social scoring system in China if that is what you were alluding to... Do you not have a similar system where you are from? How would the above be decided for you?

> It's not (yet) as aggressive as the social scoring system in China if that is what you were alluding to...

LMAO talk about bias! If anything he's describing the the credit scoring system implemented in the U.S. ...

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#504

Post by helsinkiandrew »

abenga wrote: post #391
helsinkiandrew wrote: post #366

Earlier quoted context omitted.

They actually refund rather than just cancel further payments?

I don't know about refunding here, but I love that whenever you cancel Prime, you receive a prorated refund for the unused portion of the period you had paid for.

That's actually what I meant - that's pretty good

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#505

Post by DanBC »

Veen wrote: post #502
matthewmacleod wrote: post #471

Earlier quoted context omitted.

The idea that someone would suggest the Spectator—more reactionary troll factory than magazine at this point—as a response to someone who feels the NYT is pushing too much of an agenda is absolutely hilarious.

Have you read it recently? There certainly are trollish (but not insane) rightwingers like Rod Liddle and Toby Young, and Taki must be published solely to wind up left-wingers. But the main editorial slant is basically Cameron-conservative/New Labour types like Nick Cohen, Katy Balls, Isabel Hardman, Matthew Paris etc. It's definitely right-of-center and doesn't mind cocking a snook at left-wing holy cows, but it's n…

The Spectator routinely publishes misinfo.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#506

Post by rjmunro »

jdauriemma wrote: post #217
whoisjuan wrote: post #25

Imagine having a business model so fragile that your only line of defense is to obscure the cancellation process through these tactics. Do they really think that they can curve their churn this way? I mean best you’re doing is getting maybe another month or so of revenue from a customer who is just pushing the pain of cancelling because they are busy or lazy. And at the end instead of getting what could be a dormant…

> Do they really think that they can curve their churn this way? I'd bet that a small percentage of cancellation requests are waylaid by these sorts of underhanded tactics. Even if the success rate is low, it's still not zero.

But are they measuring the effect of people telling their friends how bad the experience was, or posting it on HN?

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#508

Post by Denvercoder9 »

phlo wrote: post #453
e-clinton wrote: post #125

Earlier quoted context omitted.

Normal? What other business does that? I can’t think of one.

SkyDemon (a flight planning and navigation app) is a delight for subscribers: * Subscriptions are for one year at a time, and have transparently indicated pricing. No "$2.71 per day, charged annually", no hidden tips, taxes or convenience fees. * If you don't use the app for a few months, they auto-extend your subscription by an extra month as a courtesy. * When your annual subscription is about to expire, they send…

But please offer the option to autorenew. I don't want to have to spend time renewing all my subscriptions every year. I have my subscriptions for a good reason and see their charges every time -- if I want to cancel I'll do that.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#509

Post by feu »

DanBC wrote: post #505
Veen wrote: post #502

Earlier quoted context omitted.

Have you read it recently? There certainly are trollish (but not insane) rightwingers like Rod Liddle and Toby Young, and Taki must be published solely to wind up left-wingers. But the main editorial slant is basically Cameron-conservative/New Labour types like Nick Cohen, Katy Balls, Isabel Hardman, Matthew Paris etc. It's definitely right-of-center and doesn't mind cocking a snook at left-wing holy cows, but it's n…

The Spectator routinely publishes misinfo.

That's simply false.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#510

Post by brigandish »

chickenmonkey wrote: post #463
vincnetas wrote: post #461

Earlier quoted context omitted.

Im not native english speaker, so i'm curious is word "notoriously" is used here properly. What i know "notoriously" means "known for something bad".

Yes, it's a weird use of notorious. The commenter could have said 'famously generous' instead.

It’s not weird for native English speakers and is commonly partnered with a positive term.
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