Earlier quoted context omitted.
The article is an essay written upside down. The thesis is that there was no quality competition to windows and that's why it is dominant. This is plainly incorrect. The era when Windows gained total dominance was when everyone was getting daily or weekly bsods. It is a deep and complex topic and it wasn't 'heres a bug I don't like'. Microsoft had a monopoly on the sneakernet: file formats like xls, doc, and the like…
I don't disagree with anything you've just said. I think I'm just focusing on the present and future, while you are talking about how we got here. I find it much easier these days to get people to consider trying a non-Windows environment but it never goes well because of these small issues. Of course people expect things to behave in certain ways because Microsoft had an anti-competitive monopoly and most people lea…
What is smooth in Windows 10?
The GUI is a chaos in every conceivable way. Have you used it in mixed-dpi fractional scaling setting lately? Even the builtin software is plagued with legacy apps that are unable to scale well and are aesthetically alien to the modern platform. Font sizes range from ridiculously small (file explorer) to ridiculously large (Edge location bar) and there is no font scaling factor that fits them all... that is when they even honor it. Most third-party apps look ancient. Installers are often blurry and unreadable. All Qt 5.x apps show scaling problems also, this is acknowledged as an important issue in Qt bug tracker. The task view (Win-Tab) has many visual glitches: it often flickers and reaccommodates itself after the initial rendering, it's not even smooth.
Some of these problems are often attributed to their compromise to maintain backwards compatibility. Well, it's just the oposite, they are mostly the result of the schism they themselves created with Windows 8 and UWP (that not even Microsoft uses for their important apps). Now they are trying to fix it with XAML Islands, WinUI 3, Project Reunion and whatnot, they throw so many names that nobody really knows what is the platform they are developing to.
There is nothing smooth in Windows 10. There are some great ideas and implementations lost in a rage of hubris and incompetence that started ten years ago and it's yet to see how much damage control they manage to do now.