Earlier quoted context omitted.
Apple is the manufacturer that is honoring the manufacturer's warranty (and/or additional warranty options). Google is not the manufacturer of the Nexus 5X/6P, that's Huawei. So if you didn't buy from them, they send you to the manufacturer, like most retailers would after the initial return window, even if you did buy it from them. I agree that it's bad for Google's image to operate that way, stick their name on a p…
I get it, but it's essentially Google wanting to have their cake (marketing to customers: "It's a Google phone! Pure Google all the way, baby!") and eat it, too (product support: "Uhhh, yeah, we uh, we don't make this thing, it's all Huawei, we're just a humble retailer."). I agree that it's absolutely bad for Google's image to operate this way, as you can see from the comments in this thread. People aren't mad at th…
I'm not 100% sure, but I don't think that's how it was. LG's Nexus devices were manufactured by LG for LG, etc. The "Google" part of a Nexus phone is the software and some collaboration in the design.