Earlier quoted context omitted.
It sounds like just another startup hardware offering with a spotty launch. But I've always been confused about the perceived "embarrassment" of a card not working at the point of a transaction. This seems to be a common marketing trope in payments, but I don't know what it comes from. It's a piece of technology, and tech often doesn't work quite right. Sometimes my phone restarts itself. What's the big deal?
I have been super broke and unable to pay bills at two points in my life - just out of college and trying to find a job after the dot-come bust, and again when my startup failed. During those bad times, I'd lose track of my finances and a few times couldn't pay for my groceries. I can't describe in words how much I felt like a total, utter failure. All the fears I had about how I was going to pay my bills that month,…
I know plenty of friends who can't (for one reason or another) imagine what life would be like where their credit card is declined due to a "human error." Maybe they haven't had to live paycheck to paycheck or maybe their brains aren't wired that way. I'm inclined to lean to the former but I'm sure for some it is the latter.