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How Apple’s iCloud Drive deletes your files without warning

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Re: How Apple’s iCloud Drive deletes your files without warning

#51
post #47
post #32

Earlier quoted context omitted.

Sounds solid. Did someone try it out?

So I just tried it. Uploaded 200 MB file through web. Checked that my MacBook shows the .icloud file. Moved whole folder with it. Was gone from the iCloud web BUT my laptop kept downloading it. Also it is in the Settings > Data & Security. So. What is the fuzz?

I think this is a sync issue. What happens when the files are still uploading on one device, while being donwloaded on another. Will the files waiting to uploaded disappear?

Re: How Apple’s iCloud Drive deletes your files without warning

#52
post #44

Let's admit it, Apple makes good hardware, but that's about it.

Don't know about that. OS X is a mighty fine OS, iOS is the best mobile OS, Logic gets top points as a DAW, etc etc.

OS X was mighty fine. It's been getting progressively worse in my opinion.

Re: How Apple’s iCloud Drive deletes your files without warning

#53
post #13

Dropbox's event log has saved me so many times. I have recovered pictures of my family that mean a great deal to me. I even get an email if lots of files were deleted, and the API is amazing. That's why I love Dropbox, the file sync is their bread and butter, their core business and not just a feature.

"Dropbox is a feature, not a product" - Steve Jobs

I don't think you could call iCloud Drive either.

Re: How Apple’s iCloud Drive deletes your files without warning

#54
post #51
post #47

Earlier quoted context omitted.

So I just tried it. Uploaded 200 MB file through web. Checked that my MacBook shows the .icloud file. Moved whole folder with it. Was gone from the iCloud web BUT my laptop kept downloading it. Also it is in the Settings > Data & Security. So. What is the fuzz?

I think this is a sync issue. What happens when the files are still uploading on one device, while being donwloaded on another. Will the files waiting to uploaded disappear?

1) Other devices don't see the files that are still being uploaded

2) Tried creating a folder, uploading 200 MB file in it and moving the folder to to local drive. Works as expected. After upload finished, the folder reappeared with the file in it.

So, the files waiting to be uploaded won't disappear.

Re: How Apple’s iCloud Drive deletes your files without warning

#55
post #52
post #44

Earlier quoted context omitted.

Don't know about that. OS X is a mighty fine OS, iOS is the best mobile OS, Logic gets top points as a DAW, etc etc.

OS X was mighty fine. It's been getting progressively worse in my opinion.

Apple is one of the top product makers period. Products are more than just hardware or even software. If you doubt me, look at their market capitalization.

Individual products will always have their pros/cons, and the company will have strengths (design) and weaknessess (social, some cloud services).

But to say they're bad at software just isn't true.

Re: How Apple’s iCloud Drive deletes your files without warning

#57
post #28
post #10

Earlier quoted context omitted.

iTunes also used to randomly delete music on updates. And they deliberately deleted non-iTunes Store music at one point (which AFAICT was a separate thing).

Do you have a citation on the deliberately deleting non-iTunes Store music? I've used iTunes since version 3 and updated along the way. I've NEVER had a file deleted (and 95% of my music is non-iTunes Store)

Purely anecdotal, but it happened to me. I had ripped (using iTunes) about 200 CDs I own, over the course of a couple of months of throwing in a CD whenever I wasn't doing anything too important otherwise. These 200 CDs were joined by about 10GB of legally purchased MP3s from sources other than iTunes. In fact, I've only ever bought two albums on the iTunes store.

Anyway, some time after I had ripped and cataloged all of that old music, I decided it might be a good idea to back it all up to an external hard drive for safekeeping. I hadn't really paid much attention to file sizes or anything, but I knew I had about 36GB total. Curiously, after copying to the hard drive, I saw I only had about 25GB on there. This was too big a discrepancy even knowing I hadn't really looked at my library before copying. So I dug in, and I realized that the vast majority of MP3s purchased online were missing completely. There was an odd song here or there, but there wasn't a complete album (and I almost always buy the whole album in MP3 format) either on the backup or in iTunes itself. From what I could tell, all of my ripped music was there, but it was as if iTunes decided to "forget" that I also had all those purchased MP3s, and somehow had deleted them from my library without asking me.

Further investigation revealed that the few remaining MP3s were all available in the iTunes Store for purchase, and almost all the missing music was not available for purchase from Apple. It's mostly indie and obscure stuff so that in itself isn't surprising, but I found it intriguing that iTunes somehow deleted music that it couldn't have sold me. I honestly think that's more coincidence than anything, since a small percentage of the deleted music was available from Apple at the time, but it was frustrating nonetheless.

The story has a happy ending though: I had previously backed up my purchased MP3s onto DVD-R media, so I never actually lost anything. But that was the last day I ever used iTunes for anything.

Re: How Apple’s iCloud Drive deletes your files without warning

#58
post #37

Isn't this exactly the same thing as someone reported with Google Drive? https://news.ycombinator.com/item?id=6612854

No, when Google does it, that's the whole point of cloud storage. When apple does it, that's proof they don't understand services.

Re: How Apple’s iCloud Drive deletes your files without warning

#59

Title is misleading. This is an isolated edge case, although clearly one that should be addressed.

Hmm, dragging and dropping files on a Mac isn't an edge case, it's a common activity. The question is, is this bug reproducible?

Also, it's reminiscent of the Steam on Linux bug (though not as catastrophic); it's well within the realm of possibility.

Re: How Apple’s iCloud Drive deletes your files without warning

#60
post #28

Earlier quoted context omitted.

Do you have a citation on the deliberately deleting non-iTunes Store music? I've used iTunes since version 3 and updated along the way. I've NEVER had a file deleted (and 95% of my music is non-iTunes Store)

Purely anecdotal, but it happened to me. I had ripped (using iTunes) about 200 CDs I own, over the course of a couple of months of throwing in a CD whenever I wasn't doing anything too important otherwise. These 200 CDs were joined by about 10GB of legally purchased MP3s from sources other than iTunes. In fact, I've only ever bought two albums on the iTunes store. Anyway, some time after I had ripped and cataloged al…

I've used iTunes since OS 9 and have had a number of songs go missing over the years. This hasn't happened in a long time, but I always suspected that iTunes had somehow removed them due to mismanagement of the library. I didn't investigate further, but now I'm interested to hear how many others might have run into similar issues.
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