Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google hacked account

news.ycombinator.com

Post reply on HN
Print view View original

51–60 of 169 posts

Re: Google hacked account

#51

Post by icebraining »

16bytes wrote: post #41
benihana wrote: post #30

Earlier quoted context omitted.

Please stop repeating this intellectually lazy and false meme. Or go to reddit; platitudes that don't require critical thinking tend to do better there.

What is false or lazy about this? The service is free; Google makes money selling ads to users. Is this in dispute? Pointing out that Google has little incentive to support it's users in a post about getting little support from Google seems very on-topic (but perhaps unoriginal) to me.

A loss of a user represents a loss of income for Google in both cases. The reason they have little incentive is because they don't get much per user, but that has nothing to do with where the money comes from.

Re: Google hacked account

#53

Post by troels »

anticon wrote: post #35
FredericJ wrote: post #18

The issue is that you're not Google's client. Maybe buy something from them (a large amount of ads), then try to get support?

This worked for me. My account was suspended in error years ago (Suspect logins or something), and the only way I got it back was by calling up an adwords representative and telling them I couldn't login to adwords and spend money until they unsuspend my email account.

That actually worked?

Re: Google hacked account

#54

Post by a3n »

farski wrote: post #45
coldpie wrote: post #33

Earlier quoted context omitted.

Genuinely asking: is there a paid email provider roughly on par with Google's offerings in terms of usability and uptime? I'd consider switching.

If you need all the features of Gmail or Inbox, probably not. If you can get by with what IMAP has to offer, FastMail has been very solid for me. I pay about $50 a year for a single account, which can support lots (unlimited?) domains and addresses (both sending and receiving). The web UI is nice, and the iOS app is pretty good, too. They also blog a lot about what they are doing on the technical side, and seem reall…

Second. Fastmail.

Re: Google hacked account

#55

Post by kazinator »

> What to do?

The first step would be to edit the title of your submission to begin with "Ask HN: hacked Google account, what to do?", since you're asking a question.

"Google hacked account" means, to an English speaker, that Google perpetrated hacking against some account somewhere (subject-verb-object, right?) E.g. Google people gained access to your bank account. I.e. your current submission title is clickbait.

Re: Google hacked account

#56

Post by [deleted] »

hluska wrote: post #49
savanaly wrote: post #42

Earlier quoted context omitted.

False dichotomy, and just a plainly dumb and lazy statement. To sell to advertisers Google has to get people to use its search engine and other products. To do that it has to treat users like customers in that it would rather have them be happy than not happy, at least unless it costs them too much. This is precisely the relationship that other businesses have with their traditional, simple customers.

Perhaps it is lazy, but what is dumb about the OP's statement?? Personally, I would argue that starting a comment with something as inflammatory as you just did is truly dumb.

[deleted]

Re: Google hacked account

#57

Post by coldpie »

farski wrote: post #45
coldpie wrote: post #33

Earlier quoted context omitted.

Genuinely asking: is there a paid email provider roughly on par with Google's offerings in terms of usability and uptime? I'd consider switching.

If you need all the features of Gmail or Inbox, probably not. If you can get by with what IMAP has to offer, FastMail has been very solid for me. I pay about $50 a year for a single account, which can support lots (unlimited?) domains and addresses (both sending and receiving). The web UI is nice, and the iOS app is pretty good, too. They also blog a lot about what they are doing on the technical side, and seem reall…

Thanks for the suggestion, I like what they're offering. I hadn't considered spam, probably because gmail is so good at it that I haven't thought about spam in years. Anyway, seems worth a shot.

Re: Google hacked account

#58

Post by hbz »

hmoghnie wrote: post #13
heavymark wrote: post #11

Would be interested in knowing how they bypassed 2 factor authentication, assuming you had that enabled. Unfortunately, it's a tough situation since for all Google or we know you could be the hacker trying to get into the account and hard for them to verify who you are, since if the hacker was able to steal person's phone to bypass 2 factor authentication, they may also have access to a copy of your drivers license o…

My mistake was that I didn't enable 2 factor authentication. I contacted them and offered to supply a copy of my password and driver license, they said the only way is to go through the dysfunctional online method to recover the password. I did create another account, they still send the link to cancel the request to the original account!!!

  My mistake was that I didn't enable 2 factor authentication.
Kind of aggressive calling out Google's engineers when you couldn't bother protecting yourself with their free and easy to use security mechanisms.
Post reply on HN