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Digital Ocean NYC2 Droplets Down

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Re: Digital Ocean NYC2 Droplets Down

#51

Post by antsar »

nilved wrote: post #47
bigredtech wrote: post #28

I'm a big fan of Linode. Have had one of their mid-range servers for about 2 years now and have had no troubles. When it came time to upgrading, or any other questions I had, their support staff is 1) quick, 2) knowledgable, 3) thorough & helpful. I've used DO in the past for quick spin-ups, and they're great for that. But for long running applications I'd stay away. Was actually considering DO for a new project, but…

If you'd used their servers for a bit longer, you'd have plenty of trouble. Linode is notorious for dreadful security practices. Their main ColdFusion app (yes, really) has been hacked on numerous occasions, including at least once incident that involved customer data loss. Linode dodged the issue and didn't tell their customers until badgered. I can agree that DO isn't suited for production apps, but Linode isn't ei…

Is there a better alternative you would suggest? While Linode has done better than DO, that fiasco left me feeling somewhat uneasy as well.

Re: Digital Ocean NYC2 Droplets Down

#52

Post by Sir_Cmpwn »

opendais wrote: post #45
Sir_Cmpwn wrote: post #30

I am getting pretty sick of it, too. I might go back to Linode. I was already upset that they dropped Arch Linux support.

Linode has price matched them so its not a price issue anymore. [e.g. $10 Linode is roughly the same as $10 DO] Glad to see the ProjectWonderful ads providing something, even if its small btw. :)

It definitely helps. The biggest source of income has been (surprisingly) Gittip, though.

Re: Digital Ocean NYC2 Droplets Down

#53

Post by Ronsenshi »

meritt wrote: post #39
bigredtech wrote: post #28

I'm a big fan of Linode. Have had one of their mid-range servers for about 2 years now and have had no troubles. When it came time to upgrading, or any other questions I had, their support staff is 1) quick, 2) knowledgable, 3) thorough & helpful. I've used DO in the past for quick spin-ups, and they're great for that. But for long running applications I'd stay away. Was actually considering DO for a new project, but…

Linode can't silo resources on a per VPS basis and constantly will harass you for over-utilizing your share of arbitrarily enforced limits. Just a heads up if you actually utilize your instances.

I find that surprising. Linode support never contacted me regarding resource usage. Not even when one of the servers has been under DDOS. I contacted them first notifying of such event. And that was it.

I agree with harpastum. I think you're confusing automatic email notifications based on your own settings with Linode support. I feel like you have to seriously abuse their infrastructure to get them to contact you.

Disclaimer: has been a happy Linode customer for over 4 years now.

Re: Digital Ocean NYC2 Droplets Down

#54

Post by Ronsenshi »

nilved wrote: post #47
bigredtech wrote: post #28

I'm a big fan of Linode. Have had one of their mid-range servers for about 2 years now and have had no troubles. When it came time to upgrading, or any other questions I had, their support staff is 1) quick, 2) knowledgable, 3) thorough & helpful. I've used DO in the past for quick spin-ups, and they're great for that. But for long running applications I'd stay away. Was actually considering DO for a new project, but…

If you'd used their servers for a bit longer, you'd have plenty of trouble. Linode is notorious for dreadful security practices. Their main ColdFusion app (yes, really) has been hacked on numerous occasions, including at least once incident that involved customer data loss. Linode dodged the issue and didn't tell their customers until badgered. I can agree that DO isn't suited for production apps, but Linode isn't ei…

Same question as antsar. What would you suggest then?

Re: Digital Ocean NYC2 Droplets Down

#55

Post by [deleted] »

harpastum wrote: post #42
meritt wrote: post #39

Earlier quoted context omitted.

Linode can't silo resources on a per VPS basis and constantly will harass you for over-utilizing your share of arbitrarily enforced limits. Just a heads up if you actually utilize your instances.

Are you talking about the "Linode Alert" emails? Those are user-configurable — in the email, they specifically state "This is not meant as a warning or a representation that you are misusing your resources. We encourage you to modify the thresholds based on your own individual needs." If that's not what you're talking about, I apologize, but I've been using Linode for years (often with very compute-intensive projects…

[deleted]

Re: Digital Ocean NYC2 Droplets Down

#56

Post by meritt »

Ronsenshi wrote: post #53
meritt wrote: post #39

Earlier quoted context omitted.

Linode can't silo resources on a per VPS basis and constantly will harass you for over-utilizing your share of arbitrarily enforced limits. Just a heads up if you actually utilize your instances.

I find that surprising. Linode support never contacted me regarding resource usage. Not even when one of the servers has been under DDOS. I contacted them first notifying of such event. And that was it. I agree with harpastum. I think you're confusing automatic email notifications based on your own settings with Linode support. I feel like you have to seriously abuse their infrastructure to get them to contact you. D…

http://i.imgur.com/UCPWdBq.png

I was not confusing automated emails with direct contact from Linode support. I fully understand and can appreciate the need to be a "nice neighbor" in a shared environment but what baffles me is:

1) Linode doesn't have the capability to actually enforce any sort of quota or limit. It's 2014, there's been numerous advancements in the area of virtualized servers in the past decade. cgroups is a very easy way that works across xen, kvm and lxc.

2) Linode doesn't publish these arbitrary limits nor give guidance on which node size comes with what acceptable usage levels.

Re: Digital Ocean NYC2 Droplets Down

#59

Post by lemonberry »

zhodge wrote: post #29
heavymark wrote: post #26

Earlier quoted context omitted.

The big issue here is NYC2 droplets went down only 7 days ago. This time its even longer at over an a half. When it happened last week it was unfortunate, but things happen. When it happens twice in a week that is a much bigger problem.

Agreed. I think what worries me most is that I wasn't aware of their downtime a week ago..

They sent out an email last week with an explanation.

Re: Digital Ocean NYC2 Droplets Down

#60

Post by opendais »

Sir_Cmpwn wrote: post #52
opendais wrote: post #45

Earlier quoted context omitted.

Linode has price matched them so its not a price issue anymore. [e.g. $10 Linode is roughly the same as $10 DO] Glad to see the ProjectWonderful ads providing something, even if its small btw. :)

It definitely helps. The biggest source of income has been (surprisingly) Gittip, though.

Ya, I am surprised by that too. I'd create one but I'd feel guilty. My ads cover my costs.
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