Rackspace's real strength is in their managed services. Either with a managed dedicated server or managed cloud account. The level of support and assistance you get is something that isn't even available from Amazon, Google, etc. It seems, however, that Rackspace is feeling the pressure from both large and small players and some businesses go with Amazon, Google, etc and do all the OS and stack management in house wh…
Rackspace has been dropping the ball on support, big time , over the past 6-12 months. I'm not sure what's changed, but it's not for the better.
Rackspace Hires Morgan Stanley to Evaluate Options
51–60 of 66 posts
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#52Earlier quoted context omitted.
My experience has been the opposite. Live Chat help seems to fix just about every single problem we have on the fly, and they open Tickets when it gets more complicated, with thorough and fast follow-up. I have never been happier with my hosting support, and I've used company after company over the years. I've now been with Rackspace (Sites and Cloud Servers specifically) the longest. I should note that I ended up wi…
No joke, they took away our ability to use chat support a few months ago. Why? Because we're such an important client, that they want us to have a more personal relationship, by forcing us to interact over the phone. I wish I were kidding.
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#53Re: Rackspace Hires Morgan Stanley to Evaluate Options
#54Aaargh. I love Rackspace. I was looking forward to being a happy Rackspace customer until I was old and gray. And all the things I love about them would be the first things to go after an acquisition. Aaaaaaaaaargh.
I wonder what would be a good acquirer.
edit: $430 million between when the story broke and now.
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#55I wonder what this means for the future of OpenStack?
Same thoughts... hopefully HP wants to play ball.
Poking around here is interesting: http://www.stackalytics.com
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#56Contemplating moving from RS to Linode. Anyone done the same? Was it worth it for the savings?
Seems like a lot of work for something that may, incredibly hypothetically, be a bad thing. Based on a single news item, you're betting on not only a one-sided partnership, but one that somehow destroys your ability to use the company, in a bet that only makes sense to hedge against now if somehow in the future any of the things that make it easy to step away from a hypothetically-future-toxic-Rackspace are no longer true.
This is a good thing, not a bad one.
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#57Rackspace should have invested more in PaaS. Its only offering that could it semi-accurately call PaaS, Cloud Sites, is lacking - it supports few runtimes, without things like git-based deployment that would enable it to fit into a CI Pipeline, and it seems intended to host static websites with some dynamic features rather than full-fledged web applications. I think they are also failing by trying to differentiate th…
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#58Rackspace should have invested more in PaaS. Its only offering that could it semi-accurately call PaaS, Cloud Sites, is lacking - it supports few runtimes, without things like git-based deployment that would enable it to fit into a CI Pipeline, and it seems intended to host static websites with some dynamic features rather than full-fledged web applications. I think they are also failing by trying to differentiate th…
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#59Earlier quoted context omitted.
And I think has improved since the Bob Parsons days.
Verio might be a good match... NTT could afford it... and make them a player.
* I was in the first wave of NTT/Verio lay-offs.
Re: Rackspace Hires Morgan Stanley to Evaluate Options
#60You generally don't see announcements like this. Are they having a hard time selling that's why it is out there? You would think some of these companies you read saying things like "we missed the cloud" would jump at this.
Really nobody left, RAX is too big and requires another public company, mainly a blue blood to acquire them. IBM got Softlayer. Google, Amazon, and Microsoft obviously have their own clouds. RedHat has its own PaaS OpenShift. Awkward spot really. Perhaps Facebook wants to join the cloud hosting business, but I doubt it, since they've just coughed up insane amounts of cash with Oculus and whatsapp. Smart play though,…