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Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

thenextweb.com

51–60 of 92 posts

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#51
This is to get Uber users used to "fees".

Uber is going to get hammered in a lot of venues shortly. In order to comply, they're going to try to pass on these "fees" that they should have been paying in the first place.

That way they can blame the "evil legislators".

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#52
post #50

Earlier quoted context omitted.

Or, when you get a driver that makes you fear for your life because they are spending more time paying attention to their three GPS devices instead of traffic, do you get a $1 refund for the un"safe" ride?

And when the driver demands that I guide his entire journey from my own smartphone, do I get a partial refund for my navigation consulting fee?

If you complain uber will generally refund you

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#55
Sounds like a PR move to me. With all the legislation attempts around the country targeting Uber and those opposed to Uber complaining about lack of oversight, lack of insurance, lack of background checks, etc. This looks to me like a "yes, we do perform background checks and verify (or provide) insurance" statement.

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#56
As a heavy Uber user, this would have gone down a lot easier if they had just messaged it slightly differently:

We're adding safety checks into our process for UberX drivers. In order to do this, we're increasing the base cost by $1. [Click here] for an explanation of how we're going to improve your safety.

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#57
post #5

Earlier quoted context omitted.

Agreed. Maybe I should offer a "free rides" app, but charge a gas fee, a driver fee, and an administrative fee. It's not even clear exactly what this fee is supposed to be covering

It's probably fine to advertise is as "free rides" with an asterisk "* surcharges and fees may apply". Here are a list of fees you can tack on: - driver fee - passenger fee - initiation fee (1st time rider) - healthy sf fee - tax recovery fee - safe driver fee

You forgot the payment administration fee,

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#59
Article leaves out important point: they raised their commission from 5% back to 20% at the same time as the implementation of the $1 safe fee [1]. (They had dropped their commission to 5% in January with the price drop [2].)

This is a pretty big bet on their part that they've locked drivers into the Uber platform through enough volume/earnings.

[1] http://www.forbes.com/sites/markrogowsky/2014/04/18/did-uber... [2] http://blogs.wsj.com/digits/2014/01/09/uber-cuts-price-on-so...

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