Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Gmail service disruption

google.com

Post reply on HN
Print view View original

51–55 of 55 posts

Re: Gmail service disruption

#51

Post by jesseendahl »

PaulHoule wrote: post #44
powera wrote: post #43

Earlier quoted context omitted.

This comment has nothing to do with the article except for "I hate Google" sentiment, and does a pretty lousy job of it. It seems reasonable to assume you don't need to drive 2 miles to answer your phone, and "Matt Butts" is just juvenile. And yet it's currently the top comment.

I do need to drive 2 miles to answer my phone, really. Don't get me started on AT&T and Verizon or the Nigeria-class broadband service in the US. Cell service sort works in mid-tier cities like Rochester, NY, but go to Greenwich Village or Beverly Hills and try getting a signal. When I talk to people in China or India or Australia or Germany, I get a good connection, but when I talk to people in Encino or Boston I ha…

You should look into setting up Google Authenticator or another offline TOTP app. Then you can get your 2FA codes without cell signal.

Re: Gmail service disruption

#52

Post by nl »

PaulHoule wrote: post #40

Google services have lately seemed like something Ralph Nader warned you about. Lately I've found that many Google services (like Google Groups) don't work entirely right with IE or Firefox and they only work right with chrome. Today I logged into my Google Analytics for the first time, and Google wanted to verify my phone by sending me an SMS. Well, my house is outside the GSM service footprint except when there's a…

If you have 2-factor authentication enabled and set to use SMS, then you will need SMS to login sometimes.

You should get yourself the Google Authentication app (which doesn't rely on SMS), or get print the set of one-time use codes.

I have no comments on the rest of your rant.

Re: Gmail service disruption

#53

Post by pfortuny »

I know this is nitpicking but this datum is at least confusing:

"The average (median) delay was just 2.6 seconds, but some mail was more severely delayed. However, this issue did not affect users' access to the Gmail page or other functionality."

What does "some" mean in Google's order of magnitude?

A median time without the maximum and minimum is not quite useful, as a mean time without more data.

Re: Gmail service disruption

#54

Post by PaulHoule »

jfoster wrote: post #47
PaulHoule wrote: post #44

Earlier quoted context omitted.

I do need to drive 2 miles to answer my phone, really. Don't get me started on AT&T and Verizon or the Nigeria-class broadband service in the US. Cell service sort works in mid-tier cities like Rochester, NY, but go to Greenwich Village or Beverly Hills and try getting a signal. When I talk to people in China or India or Australia or Germany, I get a good connection, but when I talk to people in Encino or Boston I ha…

Perhaps you do need to drive 2 miles to answer your phone, but I think the point was that the vast, vast majority of Google's users do not need to do that. (sidenote: isn't that because you have 2-step-auth turned on? how would you like it to work, given your circumstances?)

I don't have two step auth on, but it wanted to check my number anyway, which was fine with me. If they'd set a longer timeout it would have been find with me.

Re: Gmail service disruption

#55

Post by Windrider »

busterc wrote: post #23

Worse than an outage, I got this dreaded email from Google a few hours ago. I hope there isn't some sort of attack going on: Someone recently tried to use an application to sign in to your Google Account - xxx@gmail.com. We prevented the sign-in attempt in case this was a hijacker trying to access your account.

Messages like this are only sent if the password was correct, AFAIK. (Google sends the message in part as a warning and in part to explain that no, your password wasn't wrong, they just don't think it was actually you.)

This was presumably not you, so change your password immediately.

Post reply on HN