Earlier quoted context omitted.
They do have a bug tracker to which any registered developer can submit.
It's really more like a black hole to which you can sacrifice words and pray for the best.
Stop Allowing App Reviews From Beta iOS Versions
51–60 of 68 posts
Re: Stop Allowing App Reviews From Beta iOS Versions
#52Most people using the iOS 7 beta seem to have nothing to do with development. It's why immediately after WWDC the internet was filled with complaints about various tiny aspects of it and why things like this happen.
I wouldn't be upset if Apple limited early access not only to people enrolled as developers but people with a published application.
Re: Stop Allowing App Reviews From Beta iOS Versions
#53Can someone comment on what is going to happen when iOS 7 is released? The upgrade from 5->6 didn't break any apps by default. It appears 7 resizes all the stock controls, and this breaks tons of apps by default. Will an existing iOS6 app work unchanged in iOS 7, or will it have to be fixed.
Without going into too many details, iOS6 apps should continue working, as anything built with the iOS6 SDK will be operating in some kind of back-compat mode. That being said, some of the back-compat modes don't really work due to large changes in the underlying codebase.
Which ones?
Re: Stop Allowing App Reviews From Beta iOS Versions
#54> I really wish the title of the article was more along the lines "Apple should prevent negative app reviews when using iOS beta".
> I felt a little mislead and thought that a developer had somehow figured out how to do the current title of the submission (news) vs. what it was really about (opinion, that I agree with, but not news).
Sad to see this happen twice today. Only happy about it in the sense that maybe it will get some traction if enough people complain. This title isn't as bad as the other one was (which eventually got changed, thankfully), but still - depending on how you read it you might misconstrue that this article teaches you how to stop this.
The worst part of it all is that I thought to myself "Title-bait like that couldn't possibly have happened again - maybe someone really did find out a solution!" and I fell for it. Fool me once, etc.
It would be better if it was prefixed with "Hey Apple, "
Re: Stop Allowing App Reviews From Beta iOS Versions
#55The root of this problem, I think, is that Apple requires the $100 membership fee (and thus provide a developer account) even for testing apps on one's own device. If Apple, instead required this fee (and gave developer accounts) only when somebody has submitted an app for publishing on the App store for the first time, then there would be a legitimate filter against people who like to download betas just for experim…
Re: Stop Allowing App Reviews From Beta iOS Versions
#56Is it just me, or do people who review apps on the iTunes App Store basically have no accountability? (With the resulting ethical failings that often accompany that.)
Re: Stop Allowing App Reviews From Beta iOS Versions
#57Earlier quoted context omitted.
Reviews are not solely for the developer. In fact, they are there mainly for the users. They absolutely should be there for a public beta to let other users know the status of the application. What should change is the silly star rating system and they should not be calculated or even used in the review. There is way too much dependence on a 'good score' for the developer and hiding beneficial information is not a so…
It is not a public beta in any way shape or form. The only way to get the beta is to be a developer paying $99 a year to Apple. The "users" do not have iOS 7 and therefore bad reviews based on an unreleased BETA OS should not be allowed. Most of these issues aren't even something wrong with the apps. They will get fixed when the OS stops being buggy.
"Developers have had no chance to test and update these apps. Reviews/ratings are very important to sales and products.”
No chance? How so? These are Apple-registered developers. They’ve had no chance to test their app against iOS 7?
Yes, they have.
Re: Stop Allowing App Reviews From Beta iOS Versions
#58Earlier quoted context omitted.
out of curiosity, does apple read stuart's blog or HN? there must be a better way to signal this to ios7 program management when you are signed up for beta...do they have a dev feedback option, which many devs would request the same wish...
i suspect Apple is well aware that devs don't want beta users to be able to leave reviews. It has been a think since the app store started. They just don't have much incentive to do the work needed to make the change happen. It likely only effects a small number of people, and not an incredibly huge effect for the most part.
Apple has as much incentive here as they have with any customer complaints. If it's important enough to developers and genuinely impacts their product (aka products Apple benefits from in more ways than one) they know it will effect the relationship they have with Apple. Like with anything however, the problem needs to communicated. The more people who communicate the same issue, the more likely it will get attention. https://bugreport.apple.com/ is the place to start. Not blogs, not HN, not Twitter or anything else.
If you want a problem you're having solved, start with filing a report in as detailed, and polite, a way as possible. Using blogs to bitch and complain about how Apple is ignoring an "obvious" issue, or how stupid they were to do things in such-and-such a way, is essentially counterproductive and being part of the problem rather than the solution. Using them to explain the issue, get a discussion around it going, coming up with solutions that work for you and fellow developers, and get additional reports filed, enhances the ability for Apple to respond with a genuine solution sooner rather than later. Sometimes they see the blogs and articles, but I'm sure it's more often they don't, so the trend I've seen over the last several years of vitriolic blogs being the first and only mention of a problem has, IMHO, really been disservice to the whole community.
It's always taken much longer than I would personally like or understand, but with enough bug reports filed on a given issue I do see traction and changes come later on down the road. They may not always be the changes I explicitly requested or expect, but they do resolve the problems in one way or another.
edit: grammar
Re: Stop Allowing App Reviews From Beta iOS Versions
#59Earlier quoted context omitted.
It is not a public beta in any way shape or form. The only way to get the beta is to be a developer paying $99 a year to Apple. The "users" do not have iOS 7 and therefore bad reviews based on an unreleased BETA OS should not be allowed. Most of these issues aren't even something wrong with the apps. They will get fixed when the OS stops being buggy.
Similarly? "Developers have had no chance to test and update these apps. Reviews/ratings are very important to sales and products.” No chance? How so? These are Apple-registered developers. They’ve had no chance to test their app against iOS 7? Yes, they have.
But since you mention it, while the devs can test their apps, they can't fix them yet. There is no way to submit an iOS 7 based app until, oh i don't know, iOS 7 is released.
Re: Stop Allowing App Reviews From Beta iOS Versions
#60Earlier quoted context omitted.
It's really more like a black hole to which you can sacrifice words and pray for the best.
I've only reported a couple bugs in the past few years, but they got responded to in a somewhat speedy fashion. Maybe I just got lucky.