While there are plenty of places that do this kind of thing, none are delivering great service at the scale they're shooting for.
No doubt this isn't the last service they're going to improve via service design.
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While there are plenty of places that do this kind of thing, none are delivering great service at the scale they're shooting for.
No doubt this isn't the last service they're going to improve via service design.
Earlier quoted context omitted.
But being snarkily sarcastic is lame while calling something out straightforwardly is not.
I'd say the downvotes you're receiving might mean this community disagrees with you... but I'm just a messenger. You asked the question.
Come on, Xuwen. You run a laundry service. Your shirt should not look like it's spent the last week on your floor. The guy with the faux hawk is wearing a shirt that looks how I want my shirts to look. The very least you can do is use your own product and show why it rocks, and that means wearing a freshly cleaned shirt.
Sorry that was a new shirt taken out of a box before we took a last minute photo. None of my other shirts were like that...
It will probably come down to unbelievable consistency, ease of use / UX and customer service. As long as pricing is reasonable, you can win biz if the aforementioned is awesome. Have you looked into using a provider that uses non-toxic, eco-friendly detergents? Gotta push that hard and can run a premium level for it.
Next, we'll see the return of the milk man and we'll almost be in time for living just like exactly a century ago. These are not fresh, new ideas.
Yet another startup that caters to the 20 something tech crowd with too much disposable income and too little free time on their hands. Do people in Silicon Valley ever leave spend time outside Silicon Valley?
Yet another startup that caters to the 20 something tech crowd with too much disposable income and too little free time on their hands. Do people in Silicon Valley ever leave spend time outside Silicon Valley?
I'm sure that living in Peoria is a fine choice, but you can't expect the world's startups to cater to you there. And that's OK.
Next, we'll see the return of the milk man and we'll almost be in time for living just like exactly a century ago. These are not fresh, new ideas.
I'm under the impression that pick-up-and-drop-off laundry has been a common business in larger cities for the last, oh, century or more? Is this just a "...yeah, but this time it's on the Internet!" business model?
Startups that make interactions with businesses less anxiety-provoking tend to get my money.
Take Uber for an example: there are Taxis all over SF. But hailing one is intimidating. So I'd rather push a button.
The difference in fees don't matter much to me. I'm paying Bay Area rent, remember! The money I spend on laundry and taxis and food delivery and whatever is basically a rounding error - too small to meter.
Next, we'll see the return of the milk man and we'll almost be in time for living just like exactly a century ago. These are not fresh, new ideas.
If it's not a laundry robot, I'm horribly unimpressed.
This looks like a horrible business. It's old (one of the world's oldest professions) and it doesn't scale (huge marginal cost). It uses unskilled labor with repetitive motion--factory like conditions. Competition is fierce: a dry cleaner already exists on practically every city block. Can someone explain the innovation? To me it looks like someone who wants to do a startup more than they have original ideas.