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A Financial Service for People Fed Up With Banks

nytimes.com

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Re: A Financial Service for People Fed Up With Banks

#51

Post by russgray »

sharkweek wrote: post #8
dreamdu5t wrote: post #3

What are people "fed up" with exactly? Overdraft fees? All banks ask you to opt-in. Is that really the thing people are "fed up" with? I find it hard to believe these people have much money, and why Simple would want these idiots. I have no issues depositing my money quickly, withdrawing my money, and accessing a transaction log. My bank even provides a mobile app to do this. I was asked to opt-in to overdraft, and a…

I'm very particular about how I do my banking -- money in a mix of a huge corporate bank and a small, local credit union; both serve unique purposes for my needs. By far, the customer service at the credit union is infinitely better than that of the large bank. I call customer service at the big bank with small issues or questions, and I'm extremely irritated by the time I'm even speaking with a real person after a t…

Out of interest, what do you call customer services to do for you? I bank with a big bank, and I think I've needed to call them twice in the last decade.

Re: A Financial Service for People Fed Up With Banks

#52

Post by prostoalex »

dreamdu5t wrote: post #3

What are people "fed up" with exactly? Overdraft fees? All banks ask you to opt-in. Is that really the thing people are "fed up" with? I find it hard to believe these people have much money, and why Simple would want these idiots. I have no issues depositing my money quickly, withdrawing my money, and accessing a transaction log. My bank even provides a mobile app to do this. I was asked to opt-in to overdraft, and a…

I bank with Schwab and Chase, and also have had very few reasons to switch. With direct deposit, automatic bill payment and credit card balance paid in full automatically I rarely have a reason to log on to the bank site or app. My HOA is the bigger annoyance factor here, as they change the fees once a year, so I need to remind myself to change the amount of automatic withdrawal.

Re: A Financial Service for People Fed Up With Banks

#53

Post by damian2000 »

onetwothreefour wrote: post #49
damian2000 wrote: post #30

It figures that the guy who started this is Australian. Australia has some of the worst banks in the world in terms of customer service. Last week I was in a bank (Commonwealth Bank of Australia) with my wife attempting to negotiate a better deal in terms of her account fees, which I believe are exorbitant at approx $10 per month for a basic savings account w/online banking. She'd been with them for 25+ years and had…

How do I down vote you? You're writing off an entire country's banking system with one personal example? I have my own example of banks in Australia, and they're some of the best I've ever dealt with. Banks in the US on the other hand... There's no reason to have an account with a bank in the US when you can have one with a credit union. Unless you're really rich and don't care about fees.

I'm not writing off all Aussie banks, but I think I have the right to an opinion on the matter ... I've had bad experiences in terms of customer service with a number of them over a period of 30 years. Bankwest, Bendigo, CBA and Westpac to be exact. Many friends and family have had similar experiences to me.

Re: A Financial Service for People Fed Up With Banks

#55

Post by [deleted] »

damian2000 wrote: post #30

It figures that the guy who started this is Australian. Australia has some of the worst banks in the world in terms of customer service. Last week I was in a bank (Commonwealth Bank of Australia) with my wife attempting to negotiate a better deal in terms of her account fees, which I believe are exorbitant at approx $10 per month for a basic savings account w/online banking. She'd been with them for 25+ years and had…

[deleted]

Re: A Financial Service for People Fed Up With Banks

#56

Post by alvins »

damian2000 wrote: post #30

It figures that the guy who started this is Australian. Australia has some of the worst banks in the world in terms of customer service. Last week I was in a bank (Commonwealth Bank of Australia) with my wife attempting to negotiate a better deal in terms of her account fees, which I believe are exorbitant at approx $10 per month for a basic savings account w/online banking. She'd been with them for 25+ years and had…

We're trying to make banking nicer in Australia - getpocketbook.com - will alert you of fees even =D

Disclosure - I'm the founder.

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