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Amazon Web Services – Four Years and Out

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Re: Amazon Web Services – Four Years and Out

#51

Post by archturtle »

SilverElfin wrote: post #46
Max-Ganz-II wrote: post #40

Over the last month I contacted Support for the first time in many years. This was for a question about how billing works. It went like this; 1. Case created. 2. Unassigned for seven days. 3. Open real-time chat, talk for 25 or so minutes where I guide a first-line Indian chap who plainly doesn't know about the subject in hand and who is as we talk reading the AWS docs I've already read. At the end, just as I couldn'…

[flagged]

Just happens that these very-lesser-paid workers are usually Indian, Filipino and Moroccan, I guess. And if a company goes this route, they're most likely significantly cutting costs at the expense of the provided service

Re: Amazon Web Services – Four Years and Out

#52

Post by paduc »

bigstrat2003 wrote: post #42
zjaffee wrote: post #35

I'm also an AWS alumni from many years back now, and truthfully, the organizational problems really took off when Jassy moved to being CEO of amazon as a whole and major leaders left the company (Charlie Bell, et al.). There were always other problems too, pressure on the company in both directions across many different product lines on both cost (any number of cheaper baremetal providers who are much faster at provi…

> I'm also an AWS alumni Unrelated to your main point, but it's "alumnus" in the singular form. For bonus language nerd points, you would use "alumna" to refer to a woman, or "alumnae" to refer to multiple women. Not sure how Latin handles mixed gender groups, though I would guess it's "alumni".

If you want to go deeper, you also have to takes into account the grammatical roles the word has in the sentence.

I personally think it’s not worth it.

See https://en.wikipedia.org/wiki/Latin_declension

Re: Amazon Web Services – Four Years and Out

#53

Post by Max-Ganz-II »

SilverElfin wrote: post #46
Max-Ganz-II wrote: post #40

Over the last month I contacted Support for the first time in many years. This was for a question about how billing works. It went like this; 1. Case created. 2. Unassigned for seven days. 3. Open real-time chat, talk for 25 or so minutes where I guide a first-line Indian chap who plainly doesn't know about the subject in hand and who is as we talk reading the AWS docs I've already read. At the end, just as I couldn'…

[flagged]

Yes.

Re: Amazon Web Services – Four Years and Out

#54

Post by bakugo »

SilverElfin wrote: post #46
Max-Ganz-II wrote: post #40

Over the last month I contacted Support for the first time in many years. This was for a question about how billing works. It went like this; 1. Case created. 2. Unassigned for seven days. 3. Open real-time chat, talk for 25 or so minutes where I guide a first-line Indian chap who plainly doesn't know about the subject in hand and who is as we talk reading the AWS docs I've already read. At the end, just as I couldn'…

[flagged]

Indeed, why is it relevant? We should ask companies like Amazon, because they're the ones who choose to outsource customer support to India specifically 99% of the time.

Re: Amazon Web Services – Four Years and Out

#56

Post by m0llusk »

gdiamos wrote: post #41
swiftcoder wrote: post #34

Earlier quoted context omitted.

The economy sucks, and they do pay decently for software engineers. Especially now that the rest of FAANG aren't massively over-paying for college hires, I doubt the supply of bright young minds will ever entirely dry up.

How far can a pure mercenary culture get?

All the way to the end

Re: Amazon Web Services – Four Years and Out

#57

Post by supriyo-biswas »

Hard_Space wrote: post #3

I used to see AI generated images with lots of unintelligible writing or misspelled words in slides, but the speaker left them in anyway. “Good enough” is not customer obsession. This enforced adoption of immature GenAI reminds me of Milo Minderbinder trying to make people eat cotton in Catch 22 , because he had inadvertently obtained a huge amount of it.

It remains to be seen whether GenAI only acts as an accelerant of organizational decline, by amplifying the laziness inherent in people.
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