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Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

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Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#51
post #11

Canonical provide commercial support for Ubuntu, don't they? For "$100k of investment on sysadmin services/infrastructure alone", did they ask Canonical for support?

Totally. I know people who use Ubuntu Server only to be able to use paid commercial support in case of urging/unsolvable issues. (instead of Debian I mean)

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#52

What??? How is this even remotely possible? I call BS. It's either a smoke screen for some other issue, or their app was built back asswards. Either way, this post and the circumstances are indicative that Amy and/or the Charm leadership has no idea what they are doing. And they were not even launched? Beta or something? The comment about opening to the general public implies that they weren't getting that much usage…

Who gave these guys & gals $100k?

Reading this must make founders striving to get investments furious..

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#54
post #52

What??? How is this even remotely possible? I call BS. It's either a smoke screen for some other issue, or their app was built back asswards. Either way, this post and the circumstances are indicative that Amy and/or the Charm leadership has no idea what they are doing. And they were not even launched? Beta or something? The comment about opening to the general public implies that they weren't getting that much usage…

Who gave these guys & gals $100k? Reading this must make founders striving to get investments furious..

Thomas and Amy speak a lot on never accepting outside investment. So this was probably their own money. ("Bootstrapped," if you want)

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#55
post #52

What??? How is this even remotely possible? I call BS. It's either a smoke screen for some other issue, or their app was built back asswards. Either way, this post and the circumstances are indicative that Amy and/or the Charm leadership has no idea what they are doing. And they were not even launched? Beta or something? The comment about opening to the general public implies that they weren't getting that much usage…

Who gave these guys & gals $100k? Reading this must make founders striving to get investments furious..

I'm pretty sure it's their own money.

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#56
post #52

What??? How is this even remotely possible? I call BS. It's either a smoke screen for some other issue, or their app was built back asswards. Either way, this post and the circumstances are indicative that Amy and/or the Charm leadership has no idea what they are doing. And they were not even launched? Beta or something? The comment about opening to the general public implies that they weren't getting that much usage…

Who gave these guys & gals $100k? Reading this must make founders striving to get investments furious..

Given Amy's modus operandi, I believe it's probably mostly their own money.

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#57
For a 100k, they could have

1) Bought a ton of Heroku dynos with every single addon enabled. That would have given them any version of Rails they wanted with Ruby 1.8, 1.9 or even 2.0; Postgres, MySQL, Redis, MongoDB, two different kinds of Memcache and three different kinds of asynchronous processing.

2) Gotten fully managed servers at Rackspace with pro support for pretty much any setup they wanted.

How is this even possible? The same application happens to hit bugs in the Ubuntu kernel and Rails core that haven't been fixed all the way to 3.2.9? And they have 100k to spend but couldn't be bothered to try different kernels and distros? Really? Have they seen the AMI launch screen on EC2?

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#58
post #57

For a 100k, they could have 1) Bought a ton of Heroku dynos with every single addon enabled. That would have given them any version of Rails they wanted with Ruby 1.8, 1.9 or even 2.0; Postgres, MySQL, Redis, MongoDB, two different kinds of Memcache and three different kinds of asynchronous processing. 2) Gotten fully managed servers at Rackspace with pro support for pretty much any setup they wanted. How is this eve…

3) hired two $5000/mo sysadmins for a year.

Re: Charm shutting down because of unfixable kernel panics with Rails on Ubuntu

#60
post #29

If rails causes a kernel panic then this is really a bug in the kernel. No user land app should ever do this. Why not try to scale on *BSD or Windows all of whom have different kernel and scale just fine? $100,000 and no one said "hey what about running it on "?

This is normal for Ubuntu kernels from experience. They are shitty. Various server releases have given us hell. They're fudging them somehow. We moved to debian after numerous problems and have had no issues since.

Yeah, when I see people running Ubuntu for their production servers I always assume it's developers with minimal system admin experience who just want to use the same distro for their server as their desktop. I've got nothing against Ubuntu, and have even used it to convert a few windows users over, but if you're going to run a production server then install Debian on it.
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