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Claude.ai unavailable and elevated errors on the API

status.claude.com

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Re: Claude.ai unavailable and elevated errors on the API

#53

Post by Yeri »

Dinux wrote: post #43

Does anyone know why they have so many technical issues compared to any other LLM inference provider ?

Gemini seems to have a lot as well (at least through Antigravity.Google -> constant errors, not enough capacity, super slow replies until it times out, etc)

Re: Claude.ai unavailable and elevated errors on the API

#54

Post by jtfrench »

If this can happen to Anthropic, imagine all the companies building on top of Claude Code for live products. Hopefully the industry is learning that competent problem solving human engineers are still very much needed when you have increasingly deceptive non-deterministic genies running your production stack.

Re: Claude.ai unavailable and elevated errors on the API

#57

Post by CSSer »

nippoo wrote: post #39
beernet wrote: post #14

More than by the downtime I am much more surprised by the actual uptime. Hard to imagine how difficult this must be, given the speed of growth.

Truly! As someone who's worked with HPC and GPUs in a scientific research context, trying to get a service like this to work reliably is a different ballgame to your usual webapp stack...

Can you speak a little more to this? I'm curious what kind of parameters one must consider/monitor and what kind of novel things could go wrong.

Re: Claude.ai unavailable and elevated errors on the API

#58

Post by KronisLV »

ryanisnan wrote: post #29
152334H wrote: post #24

why does this even occur? if it's merely compute limitations, why not just 429 some requests?

Have you run a system in production? There are a multitude of reasons that a system can go down. There's no indication so far from Anthropic that this was merely compute limitations.

> There are a multitude of reasons that a system can go down.

Start doing post mortems then!

At the very least, them using any off the shelf service that's shitting the bed would inform others to stay away from it - like an IAM solution, or maybe a particular DB in a specific configuration backing whatever they've written, or a given architecture for a given scale.

Right now it's completely like a black box that sometimes goes down and we don't get much information about why it's so much less stable than other options (hey, if they just came out and said "We're growing 10x faster than we anticipated and system X, Y and Z are not architected for that." that'd also be useful signal).

Or, who knows, maybe it's just bad deploys - seems like it's back for me and claude.ai UI looks a bit different hmmm.

Re: Claude.ai unavailable and elevated errors on the API

#60

Post by deadbabe »

SimianSci wrote: post #41

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

We are spending the equivalent of 32 monthly software engineer salaries on Claude per month.
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