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Google Nexus 4 goes on sale in US/Canada

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Re: Google Nexus 4 goes on sale in US/Canada

#51

Post by kordless »

gergles wrote: post #25

Cart Updated: The following items have been removed from your cart because they are currently unavailable. Nexus 4 (8GB) - Out of Stock Also, I can't believe that Google of all people, can't run a store that can handle load. Instead, it's server errors and mysterious blank pages and "Sorry, a problem happened" pages. Disgusting.

Disgusting? That's a strongly negative word. Mistakes are made. Fail happens. Tell them about it, show them this thread, tell them we want them to fix it and be awesome.

Google does a LOT of things right. Let's cut them some slack here and see if they fix it and then talk about why it broke for us. Wouldn't that rule?

Re: Google Nexus 4 goes on sale in US/Canada

#52

Post by robmclarty »

gergles wrote: post #25

Cart Updated: The following items have been removed from your cart because they are currently unavailable. Nexus 4 (8GB) - Out of Stock Also, I can't believe that Google of all people, can't run a store that can handle load. Instead, it's server errors and mysterious blank pages and "Sorry, a problem happened" pages. Disgusting.

I agree that the UX for the error messages and the infrastructure crapping out was bad, but I think the marketing strategy of a limited supply selling out so quickly makes some sense (everybody's talking about it and the 2nd round will probably sell a lot of units).

Re: Google Nexus 4 goes on sale in US/Canada

#53

Post by kordless »

artemus wrote: post #9

I managed to order one, after struggling with the checkout process for around 10 minutes @ 11:50 ET. I think I have seen at least three different types of errors, on the cart as well as during the payment stage.

I ran into a problem trying to get it to take my shipping address, then it removed them from my cart.

Re: Google Nexus 4 goes on sale in US/Canada

#55

Post by eidorianu »

csallen wrote: post #39

Finally got one! But what a terrible experience. Given the resources and experience available to Google, the obviously high demand for a product such as this on launch day, and the absurd number of errors and issues at almost every step along the way, it's hard not to consider the possibility that Google is doing this on purpose. I mean really -- a caching issue that causes the phone to show as sold out every so many…

^ Just followed this. It worked. Seems like they are batching the stock avail. Got the 8GB at 9:45 PST Good luck!

EDIT: server interacting popups are the root of all evil.

Re: Google Nexus 4 goes on sale in US/Canada

#56

Post by truebecomefalse »

Apparently it is still not sold out.

I had an order for a 16GB go through and got a receipt in my email just now. @ 2:10PMEST.

I refreshed the page repeatedly until the string "Add to Cart" was found in place of "Notify". When this happened my browser window popped up and I got a notification from OS X notification center saying it was time to fill out my order. It worked flawlessly.

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