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Extra usage credit for Pro, Max, and Team plans

support.claude.com

51–60 of 65 posts

Re: Extra usage credit for Pro, Max, and Team plans

#52

That's a nice gesture after they seemingly changed the rate at which my credits were being used to like less than half of what I was getting a week ago. But I'm getting tired of all of this changing all the time.

You mean this? https://support.claude.com/en/articles/14063676-claude-march...

No, I think they mean:

- https://www.reddit.com/r/ClaudeAI/comments/1s7mkn3/psa_claud...

- https://www.reddit.com/r/ClaudeAI/comments/1s7zgj0/comment/o...

Re: Extra usage credit for Pro, Max, and Team plans

#53

The only listed qualification is "You’ve subscribed to a Pro, Max, or Team plan by April 3, 2026 at 9 AM PT", however I am not getting the banner for this credit. I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit. I don't know if they should be handing out more credits right now considering that my Sonnet requests in Claude Code are routine…

> I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit.

I received extra usage credit in February, and I got the email today asking me to claim this extra credit. Managed to claim this one too.

Re: Extra usage credit for Pro, Max, and Team plans

#55

The only listed qualification is "You’ve subscribed to a Pro, Max, or Team plan by April 3, 2026 at 9 AM PT", however I am not getting the banner for this credit. I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit. I don't know if they should be handing out more credits right now considering that my Sonnet requests in Claude Code are routine…

I'm not seeing the usage credit banner either. Didn't manage to claim it. > I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit. My account has never received any credit. I subscribed to Pro only a few weeks ago.

I was able to claim the bonus usage today. It just randomly appeared.

Re: Extra usage credit for Pro, Max, and Team plans

#57
post #24

Earlier quoted context omitted.

Auto-reload is off by default, is it not? As in, what you're toggling on is "use my extra usage balance" not "automatically spend money by adding to my extra usage balance".

I read it as they'll invoice me up to $20. Not sure?

I don't believe so. I'll explain how I think it works.

    [x] Turn on extra usage to keep using Claude if you hit a limit.
^^^ This toggles whether it will automatically spend from your pre-paid balance when you hit limits.

    $20
    Monthly spend limit
^^^ I'm not actually sure which this toggles, but I think it is either a maximum amount to reload per month, OR I think it is a maximum amount of your balance to spend per month. I think it's how much to auto-reload but it is a confusing setting.

    Auto-reload off
^^^ This toggles whether it auto-reloads. It accepts a trigger balance and how much to top it off to. This setting shows the following text, which is

    You agree that Anthropic will charge the card you have on file in the amount above on a recurring basis whenever your balance reaches the amount indicated. To cancel, turn off auto-reload.

Re: Extra usage credit for Pro, Max, and Team plans

#58
On a pro account and tried to claim it yesterday (had to turn on extra usage). First it wanted to bill me $50 - but the text entry for the amount only showed $5, slight bug there. I closed that dialog and the settings showed a current balance of zero. Looked at it again today and its the same. So I guess I failed to claim it.
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