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Verizon outages reported across U.S.

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Re: Verizon outages reported across U.S.

#52

At 2:14PM EST, Verizon said: "Verizon engineering teams are continuing to address today's service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible." As someone responsible my whole career for uptime and network response, I really feel for the engineers, at the same time hoping my ser…

Odds are they have a ton of outsourced engineers who are an ocean away and unable to do anything.

Re: Verizon outages reported across U.S.

#54

I see multiple posts here speculating on cyberattack—as opposed to "we pushed a bad configuration update which messed everything up irreparably"—you know, like it has been every other time before this. E.g., Cloudflare, Meta (who in doing so also locked themselves out of the building), and didn't some bumbling major Canadian telco knock themselves offline for like a week not too long ago?

One of these times they will be right and you will never hear the end of the time they were first to recognize the start of a cyberattack.

You know what they say about a stopped clock: it's wrong 1,438 times a day.

Re: Verizon outages reported across U.S.

#55

I see multiple posts here speculating on cyberattack—as opposed to "we pushed a bad configuration update which messed everything up irreparably"—you know, like it has been every other time before this. E.g., Cloudflare, Meta (who in doing so also locked themselves out of the building), and didn't some bumbling major Canadian telco knock themselves offline for like a week not too long ago?

Cyberattacks are a good scapegoat for any large incompetent non-tech company that is unable to admit a mistake. (tech companies are more open to admitting actual mistakes - and reluctant to disclose cyberattacks even if there actually was one - where as non-tech ones would rather allude to an attack than admit a mistake)

Cyberattack scenarios pretty much never make sense in case of complete outages; if you have the access required to cause such an outage it’s always more profitable to keep this access and use it for covert spying/targeted attacks or save it for later than to burn it by causing a massive, visible problem.

Re: Verizon outages reported across U.S.

#56

I see multiple posts here speculating on cyberattack—as opposed to "we pushed a bad configuration update which messed everything up irreparably"—you know, like it has been every other time before this. E.g., Cloudflare, Meta (who in doing so also locked themselves out of the building), and didn't some bumbling major Canadian telco knock themselves offline for like a week not too long ago?

One of these times they will be right and you will never hear the end of the time they were first to recognize the start of a cyberattack.

When telcos get compromised again, the attackers should just take it down in service of this moronic fallacy.

https://www.wsj.com/politics/national-security/china-cyberat...

Re: Verizon outages reported across U.S.

#57

Earlier quoted context omitted.

"You relied on a service you pay for to actually work? What are you, stupid?"

That’s… weirdly a thing. Do you use your car’s built in navigation function — that you paid for — or do you plug your phone in and use its free Google Maps or Apple Maps to navigate?

Yes actually, I happen to save the built in GPS for occasions when the phone network is inaccessible.

Re: Verizon outages reported across U.S.

#58

Earlier quoted context omitted.

"You relied on a service you pay for to actually work? What are you, stupid?"

That’s… weirdly a thing. Do you use your car’s built in navigation function — that you paid for — or do you plug your phone in and use its free Google Maps or Apple Maps to navigate?

I didn't pay for any navigation for my car, so I'm not sure what your point is? ISPs provide DNS. People shouldn't have to fuck with the internet's phone book when they plug their modem in (and they haven't for a very long time). Maybe we can expect more from the people who provide the services society relies on, instead of just saying "why don't you just..." every time someone has a legitimate complaint about something that ought to Just Work.

Re: Verizon outages reported across U.S.

#60

For those who weren't aware: Verizon got a new CEO late last year and laid off 15% of the workforce (15,000 people). This included people working in network, IT and cyber security.

Is there a substantive connection?

Like all the doom and gloom after the Twitter layoffs predicting the site would implode and go permanently offline "within a month" which...never happened.

It's also ironic in the sense it implies the indignant people were so bad at their jobs they designed and built a system so fragile it would collapse without constant intervention from thousands of individuals.

You do realize it's possible for an organization to be overstaffed?

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