Live data from Hacker News

Proton Mail suspended journalist accounts at request of cybersecurity agency

theintercept.com

51–60 of 217 posts

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#51

proton always glowed but just straight up bending to unnamed agencies puts em rank and file with every single other provider

Is refusal realistic? It's nice in the abstract, but in practice, there are plenty of ways to coerce illegitimate compliance.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#52

I've been following this on X/Twitter and I think one of the most egregious things that's important to point out is that folks from Phrack reached out to Proton in private multiple times, and Proton ghosted them. Proton only engaged with them and then reinstated the accounts after Phrack went public and their X/Twitter post went viral. It also looks like one of the writers filed an appeal with Proton and Proton denie…

On a positive note: having reach on social media can solve problems nowadays.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#53

PSA: Proton deletes “unused” accounts after one year, and defines unused in some opaque sense where receiving but not sending emails is “unused” so I’m in a nasty position of my iCloud account being unrecoverable. Going to have to spend nontrivial time off boarding my account.

Is this for paid accounts too? If you prepay for 5 years and get lost at sea for 3 years, should you expect your proton to still work?

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#54
post #18

I've need a paying subscriber to Proton since 2018, but I recently canceled my subscription (which ends in November). I just got fed up with the constant bugginess and jankiness of their offerings. Any suggestions for mail hosting and VPN? I hear good things about Fastmail and mailbox.org (I see they very recently rebranded to just mailbox and revamped their offering). Also, I've been a heavy user of the SimpleLogin…

This 9-year-old issue me a bad taste for mailbox...

https://userforum-en.mailbox.org/topic/anti-spoofing-for-cus...

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#55

PSA: Proton deletes “unused” accounts after one year, and defines unused in some opaque sense where receiving but not sending emails is “unused” so I’m in a nasty position of my iCloud account being unrecoverable. Going to have to spend nontrivial time off boarding my account.

> defines unused in some opaque sense where receiving but not sending emails is “unused” "You are considered active if you log in and use our services once a year. Simply logging in to any Proton service on our web, desktop, or mobile apps at least once a year is enough." https://proton.me/support/inactive-accounts >

I had the mobile app and login. That wasn’t enough. Reading emails was not enough.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#56
post #48
post #36

Earlier quoted context omitted.

> constant bugginess and jankiness of their offerings This is something I had not heard (also have been a paying user for a very long time). I've never encountered a bug, to my knowledge. I did dislike that when they released photo storage they didn't have a proper search feature.

Proton seems to have a lot of cheerleaders that come out of the woodwork when anyone complains. I'm happy that somehow their code is magically bug free for you, since you've somehow never encountered any bugs whatsoever in their code (despite their release notes mentioning literal bugs they've fixed). I'm glad it works for you, but their offering is frequently buggy and broken for me.

It'd be useful if you pointed out bugs instead of just implying that anyone who doesn't share your experience is some sort of shill

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#57
post #48
post #36

Earlier quoted context omitted.

> constant bugginess and jankiness of their offerings This is something I had not heard (also have been a paying user for a very long time). I've never encountered a bug, to my knowledge. I did dislike that when they released photo storage they didn't have a proper search feature.

Proton seems to have a lot of cheerleaders that come out of the woodwork when anyone complains. I'm happy that somehow their code is magically bug free for you, since you've somehow never encountered any bugs whatsoever in their code (despite their release notes mentioning literal bugs they've fixed). I'm glad it works for you, but their offering is frequently buggy and broken for me.

I would imagine this is the universal case, otherwise they would be out of business.

People that feel very satisfied or dissatisfied with something are most likely to comment. I've just been very satisfied.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#58
post #36

Earlier quoted context omitted.

> constant bugginess and jankiness of their offerings This is something I had not heard (also have been a paying user for a very long time). I've never encountered a bug, to my knowledge. I did dislike that when they released photo storage they didn't have a proper search feature.

For me the jank is in their billing and the plans I can purchase. I can either have a Business Mail Essentials plan or a Business Password plan, but if i want both at the same time I have to buy a plan that's three times as expensive or drop my custom domain name.

I do dislike their billing options when it comes to feature / service selection.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#59

Earlier quoted context omitted.

> defines unused in some opaque sense where receiving but not sending emails is “unused” "You are considered active if you log in and use our services once a year. Simply logging in to any Proton service on our web, desktop, or mobile apps at least once a year is enough." https://proton.me/support/inactive-accounts >

I had the mobile app and login. That wasn’t enough. Reading emails was not enough.

I almost never use my protonmail to send emails, just reading, mostly on phone too. Has been fine so far.
Post reply on HN