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API, Claude.ai, and Console services impacted [resolved]

status.anthropic.com

51–60 of 81 posts

Re: API, Claude.ai, and Console services impacted [resolved]

#52
post #8
post #7

r/Anthropic/ currently filled with very irate customers.

They should learn to write a few lines of code themselves while they wait.

Not a good use of time. Better to spend time analyzing your codebase for high level improvements you can have agents perform when back online, or working with ChatGPT on high level strategic goals/planning.

Re: API, Claude.ai, and Console services impacted [resolved]

#53

Earlier quoted context omitted.

Maybe they have vibe-coded their own stack! But less tongue-in-cheek, yeah Anthropic definitely has reliability issues. It might be part of trying to move fast to stay ahead of competitors.

The tongue-in-cheek jokes are kind of obvious, but even without the snark I think it is worth asking why the supposed 100x productivity boost from Claude Code I keep hearing about hasn't actually resulted in reliability improvements, even from developers who presumably have effectively-unlimited token budgets to spend on improving their stack.

I love how people like Simon Willison and Pete Steinberger spend all this effort trying to be skeptical of their own experiences and arrive at nuanced takes like “50% more productive, but that’s actually a pretty big deal, but the nature of the increase is complicated” and y’all just keep repeating the brainrotted “100x, juniors are cooked” quote you heard someone say on LinkedIn.

Re: API, Claude.ai, and Console services impacted [resolved]

#54

Are the vibes off? (pun intended, sorry) I've noticed a trend with their incident reports... "all fixed" , basically. Little mind/words to prevention

The status page is not where you communicate about either the root cause or about the action plan for preventing recurrences.

Re: API, Claude.ai, and Console services impacted [resolved]

#55
post #32
post #18

Earlier quoted context omitted.

To back up that observation: I've seen a LOT of commentary on social media that Anthropic models (Claude / Opus) seem to degrade in capability when the US starts it's workday vs when the US is asleep.

And on the flip side, the status page literally says: > Importantly, we never intentionally degrade model quality as a result of demand or other factors, and the issues mentioned above stem from unrelated bugs.

I wasn't trying to say they intentionally do it.

I was trying to say that systemic issues (such as load capacity) seem to degrade the models in US working hours and has been noticed by a non-zero number of users (myself included).

Re: API, Claude.ai, and Console services impacted [resolved]

#56

Should I be looking at someting like an OpenRouter or AI gateway to ensure uptime for something that currently relies on Anthropic API? Or is there a better alternative to address this availability concern?

Your best bet is having an account on AWS Bedrock & Vertex AI so you're able to route your request to the same model (such as claude-sonnet-4) but on a different provider.

Re: API, Claude.ai, and Console services impacted [resolved]

#57

Funny observation - it feels like being in the EU I get a much better AI SaaS experience than folks over in the US. It’s like every other day, the moment US working hours start, AI (in my case I mostly use Anthropic, others may be better) starts dying or at least getting intermittent errors. In EU working hours there’s rarely any outages.

This is exactly my experience. It’s like Claude Code had a stroke during lunch, and when I return working it forgot how anything works.

Re: API, Claude.ai, and Console services impacted [resolved]

#58
post #4

Anthropic has by far been the most unreliable provider I've ever seen. Daily incidents, and this one seems to have taken down all their services. Can't even login to the Console.

I've been paying for the $20/m plan from Anthropic, Google, and OpenAI for the past few months (to evaluate which one I want to keep and to have a backup for outages and overages).

Gemini never goes down, OpenAI used to go down once in a while but is much more stable now, and Anthropic almost never goes a full week without throwing an error message or suffering downtime. It's a shame because I generally prefer Claude to the others.

Re: API, Claude.ai, and Console services impacted [resolved]

#59
post #54

Are the vibes off? (pun intended, sorry) I've noticed a trend with their incident reports... "all fixed" , basically. Little mind/words to prevention

The status page is not where you communicate about either the root cause or about the action plan for preventing recurrences.

You sure? That's exactly where I found this. Note the domain :)

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1S...

edit: before some drive-by datamining nerd thinks I do/did SRE for Google, no

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