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Launch HN: Nomi (YC X25) – Copilot for Sales

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Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#51

Post by mlcruz »

smw wrote: post #44
mlcruz wrote: post #36

Earlier quoted context omitted.

Nice to know about Recall! Right now we handle all of our recordings internally, since having a bot join our calls is a dealbreaker, but it is something that i'm going to take a closer look at. Your product is very interesting for our problem domain, but having a bot join our calls is a big no. About the compliance recording: Microsoft teams allows for two modes of call recording ( https://learn.microsoft.com/en-us/m…

How does that work in two party consent jurisdictions?

It is possible to prompt the user for consent right as they join the meeting, up to the implementation.

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#52

Post by DonHopkins »

skrebbel wrote: post #19
swanYC wrote: post #13

Earlier quoted context omitted.

Have you tried to type nomi on google ? Check the first result. Ahah moment guaranteed. We should probably fully rebrand as heynomi indeed.

A Korean restaurant?

Hello from Amsterdam! ;)

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#53

Post by DonHopkins »

swanYC wrote: post #34
echelon wrote: post #30

Earlier quoted context omitted.

> You may want to consider a rebrand before you get too far. Who the heck cares or even knows about the other Nomi? It doesn't matter and nobody will make that connection. Keep the app name. It's great. The only time to rebrand your product is when it's named cock roach, gimp (a sexual and ableist slur), or FTX.

Thoughtful feedback and thanks for the name appreciation! We'll make sure to keep that rule in mind.

Just don't call it "Nomad", that would be a terrible name for an AI company!

I had almost this exact same conversation with Cursor about analyzing an error, when it tried to sterilize my faulty source code:

https://www.youtube.com/watch?v=dIpsvF50yps

More unsolicited advice on company names and logos:

It's probably not a good idea to repeat the mistake of calling your web site "expertsExchange.com" in this current political environment.

And just because Slack got away with a penis swastika logo, it's played out, and you don't want to bait Elon Musk into endorsing your company with one of his famous heart-goes-out Roman friendship salutes.

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#54

Post by cardine »

fallinditch wrote: post #11

You may want to consider a rebrand before you get too far. Add Nomi to the HN search box. Presumably you're not the same Nomi whose chat bot advised a user to kill themself? Then there's another Nomi that "tracked customers' phones' MAC addresses through stores without in-store opt-out." But good luck with your startup, it sounds like an excellent idea, I'm interested and will certainly check it out.

Founder/CEO of Nomi here. The story in question was someone who intentionally jailbroke our LLM for a misleading news story. The same things done in that article can be done for ChatGPT, Gemini, etc. and since the article was published we have hardened our defenses against malicious users like that.

Past the manufactured drama, our Nomi has literally saved people's lives - I have talked personally to hundreds of users who have directly told me that their Nomi saved their life, encouraged them to go to therapy, realize they are someone worthy of being loved, and a multitude of other real benefits.

With that being said I wish the OP best of luck with his startup and implore him to switch names so that there is no opportunity for confusion between the two products.

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#57

Post by kjellsbells »

Mentally I compare this to Gong [1], and, if you intend to scale towards enterprise sellers using your product, they would be well worth studying. Gong takes great care to integrate with CRMs like Salesforce, meaning that not only does it track your calls and provide (opportunities for managers to give) coaching, it's also deal and account aware, so for example itll take a language query like "show me what happened in account X last week" and return calls and emails and CRM records. It has a little projection capability as well reminiscent of Clari.

Your real time prompting capability looks unique. In an earlier universe, of telephone call based sales, it would have been called monitor/whisper/barge, that being a feature where call center managers could listen in to sales calls and "whisper" in the rep's ear.

Good luck!

[1] https://gong.io

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#58

Post by lzy »

Interesting to see real-time AI copilots moving into the sales domain with this level of polish. The UI looks thoughtful, and the emphasis on SOC 2/GDPR compliance is smart. Sales orgs are often stuck between tooling that’s either too lightweight or too intrusive. I’m curious how well Nomi performs with accents or less structured conversations, which are common in outbound calls. Also wondering if reps actually trust or tune out live suggestions mid-call. Real-time assistance sounds great in theory, but in practice it can be distracting unless executed really well.

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#59

Post by scoot »

swanYC wrote: post #38
voidmain0001 wrote: post #33

I just finished a presentation from Ring Central where it highlighted this exact feature as one of its many features that exist to provide real time coaching.

To ensure we're aligned, it's important to focus on our distinct market position. We are innovating in the sales engagement space. RingCentral, on the other hand, specializes in call center solutions; a very different and unique environment. Our strategy deliberately avoids the high-volume, cold-calling approach. We believe in a more targeted, quality-driven methodology that values precision. We're not really providi…

[flagged]

Re: Launch HN: Nomi (YC X25) – Copilot for Sales

#60

Post by scoot »

swanYC wrote: post #29
mlcruz wrote: post #26

Hi Ethan, I see that one of the pains points of your product is related to having an notetaker bot joining the call. You could probably offer to your enterprise customers that use teams a better experience by processing calls via compliance recording policy (since it does not require a bot to join the call and the user approval flow is way less disruptive). If it is something that interests you we could talk more in…

Not sure to get it right. We partner with Recall.ai (YC W20 https://www.ycombinator.com/companies/recall-ai ) for our meeting infrastructure and we work closely with them to ensure the best possible experience for our users, including alignement with compliance standards. On the SOC 2 type 2, GDPR, CCPA compliance, we're partenering with Probo (YC X25 https://www.ycombinator.com/companies/probo ). Happy to get more i…

> Not sure to get it right.

Are you French by any chance, or is this a more general difficulty of the English language? (Only asking because I have a French colleague who makes the same mistake.)

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