51–60 of 136 posts
I whole-heartedly believe in free markets, but at the same time, fuck everything about the circus clown show that is modern techno-capitalism.
Earlier quoted context omitted.
Glen Okun of NYU business school has written about BNPL loan portfolio weakness. The AI marketing is just an attempt to reframe the value narrative of the company before IPO. They would rather be seen as an AI company than an unsecured lender of last resort. The narrative on Klarna’s core business is not good in any case, either an extractive lender benefiting from people buying what they may not afford and charging…
I can't believe it takes b-school professors to figure out that people financing their DoorDash might not be the best people to lend money to.
Similarly, Klarna isn't a shady payday loan company, it's an "AI-first consumer finance play".
I whole-heartedly believe in free markets, but at the same time, fuck everything about the circus clown show that is modern techno-capitalism.
Go hack and read Marx and Engels, and also study Ned Ludd and Luddism/luddites. There is NOTHING special about current technology in application of capitalism. Its always been exploitive, and grinds people into used and nearly dead objects. The answer isn't reforming capitalism, either. FDR tried, and we're back to the Black Friday set of events... But in this case, we're even worse off with alienation of basically e…
Were there any major updates to the agenda, since it was tried the last time?
If not, why expect a different outcome next time?
I had to go through both reasonable and weird steps, including IQ tests for some reason. I passed them all, and then I was ghosted, and upon reaching out I was met with months of excuses asking me to wait (the recruiter is on vacation, we’re waiting for the new budget to be approved, “I personally forgot to reply”, and a few others). I eventually stopped reaching out and never heard back.
If the whole company is as dysfunctional as those interactions implied, I wouldn’t really look up to them as trendsetters.
The problem is that vendors are telling companies they can eliminate 80-90% (maybe even 100% if they can keep a straight face) of their customer service agent jobs with AI, and that is nonsense.
Earlier quoted context omitted.
Can, but won't!
Because system prompts cannot be changed?
Even here people don’t seem to realize, or even consider the likely fact that Klarna CEO has been bullsh**ing all along. I read a hugely viral post of them replacing their entire CRM with AI. It’s ridiculous to me people took that seriously!
Either Klarna is really good at pulling strings to get media coverage, or mainstream media does not fact checking themselves. About a year ago, the company was everywhere in the media when its CEO announced that it created an AI bot that is doing the equivalent of 700 fulltime customer service folks. I did what seemingly no other publication reporting on it did: signed up for Klarna, bought one item and used this bot…
I liked your comment but don't think the shot at media was necessary. A company replacing workers is news enough and the fact checking need only be to validate that information. The "as good as 700 workers" I assume was presented as a claim, not a fact. Evaluating the effectiveness of the AI bot is another matter and firmly in the investigative journalism sphere. Coincidentally that is an awesome application of a blo…
Shots are absolutely necessary when its warranted. Full. Stop.