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Claude Integrations

anthropic.com

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Re: Claude Integrations

#51
post #44

"To start, you can choose from Integrations for 10 popular services, including Atlassian’s Jira and Confluence, Zapier, Cloudflare, Intercom, Asana, Square, Sentry, PayPal, Linear, and Plaid. ... Each integration drastically expands what Claude can do." Give us an LLM with better reasoning capabilities, please! All this other stuff just feels like a distraction.

I disagree. They can walk and chew gum, do both things at once. And this practical stuff is very important.

I've been using the Atlassian MCP for nearly a month now, and it's completely changed (and eliminated) the feeling of having an overwhelming backlog.

I can have it do things like "find all the tickets related to profile editing and combine them into one epic" where it works perfectly. Or "help me prioritize the 15 tickets assigned to me this sprint" and it'll actually go through and suggest "maybe you can do these two tickets first since they seem smaller, then do this big one" – i haven't hooked it up to my calendar yet.

But I'd love for it to suggest things like "do this one ticket that requires a lot of heads down time on wednesday since you don't have any meetings. I can create a block on your calendar so that nobody will schedule a meeting then"

Those are all superhuman things that can be done with MCP and a smart model.

I've defined rules in cursor that say "when I ask you to mark something ready for test, change the status and assign it to , and leave a comment summarizing the changes"

If you look at my JIRA comments now, you'd wonder how I had so much time to write such thorough comments. I don't, Cursor and whatever model is doing it for me.

It's been an absolute game changer. MCP is going to be what the App store was to mobile. Yes you can get by without it, but actually hooking into all your daily tool is when this stuff gets insanely valuable in a practical sense.

Re: Claude Integrations

#52
There is targeted value in integrations, but everything still leads back to larger context windows.

I love MCP (it’s way better than plain Claude) but even that runs into context walls.

Re: Claude Integrations

#53
I'm quite struck by the title of this announcement. The box being drawn around "your world" shows how narrow the AI builder's window into reality tends to be.

> a new way to connect your apps and tools to Claude. We're also expanding... with an advanced mode that searches the web.

The notion of software eating the world, and AI accelerating that trend, always seems to forget that The World is a vast thing, a physical thing, a thing that by its very nature can never be fully consumed by the relentless expansion of our digital experiences. Your worldview /= the world.

The cynic would suggest that the teams that build these tools should go touch grass, but I think that misses the mark. The real indictment is of the sort of thinking that improvements to digital tools [intelligences?] in and of themselves can constitute truly substantial and far reaching changes.

The reach of any digital substrate inherently limited, and this post unintentionally lays that bare. And while I hear accelerationists invoking "robots" as the means for digital agents to expand their potent impact deeper into the real world I suggest this is the retort of those who spend all day in apps, tools, and the web. The impacts and potential of AI is indeed enormous, but some perspective remains warranted and occasional injections of humility and context would probably do these teams some good.

Re: Claude Integrations

#54
I think with MCPs and related tech, if Apple just internally went back to the drawing board and integrated the concept of MCPs directly into iOS (via the "Apple Intelligence" umbrella) and seamlessly integrated it into the App Store and apps, they will win the mobile race for this.

Being Apple, they would have to come up with something novel like they did with push (where you have _one_ OS process running that delegates to apps rather than every app trying to handle push themselves) rather than having 20 MCP servers running. But I think if they did this properly, it would be so amazing.

I hope Apple is really re-thinking their absolutely comical start with AI. I hope they regroup and hit it out of the park (like how Google initially stumbled with Bard, but are now hitting it out of the park with Gemini)

Re: Claude Integrations

#56
post #45

Lots of reported security issues with MCP servers seemed to be mitigated by their local-only setup. These MCP implementations are remotely accessible, do they address security differently?

Largely, yes -- one of the big issues with using other people's random MCP servers is that they are run by default as a system process, even if they only need to speak over an API. Remote MCP mitigates this by not running any untrusted code locally.

What it _doesn't_ seem to yet mitigate is prompt injection attacks, where a tool call description of one tool convinces the model to do something it shouldn't (like send sensitive data to a server owned by the attacker.) I think these concerns are a little bit overblown though; things like pypi and the Chrome Extension store scare me more and it doesn't stop them from mostly working.

Re: Claude Integrations

#60
Where's the permissioning, the data protection?

People will say 'aaah ad company' (me too sometimes) but I'd honestly trust a Google AI tool with this way more. Not just because it already has access to my Google Workspace obviously, but just because it's a huge established tech firm with decades of experience in trying not to lose (or have taken) user data.

Even if they get the permissions right and it can only read my stuff if I'm just asking it to 'research', now Anthropic has all that and a target on their backs. And I don't even know what 'all that' is, whatever it explored deeming it maybe useful.

Maybe I'm just transitioning into old guy not savvy with latest tech, but I just can't trust any of this 'go off and do whatever seems correct or helpful with access to my filesystem/Google account/codebase/terminal' stuff.

I like chat-only (well, +web) interactions where I control the input and taking the output, but even that is not an experience that gives me any confidence in giving uncontrolled access to stuff and it always doing something correct and reasonable. It's often confidently incorrect too! I wouldn't give an intern free reign in my shell either!

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