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I created Perfect Wiki and reached $250k in annual revenue without investors

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Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#51

Earlier quoted context omitted.

True, and the author also said that they are working with a 20 person team. But looking at those growth projections they will likely double in a few years.

without a 20 person team

my bad!

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#52

Congratulations on your achievement. However, this is one of my frustrations about Teams - it absolutely sucks, and what few integrations it has from Microsoft absolutely sucks. You are already paying too much to MS for it to not be working properly. God knows how much my company is giving to Microsoft for us to have crappy and expensive (read: time wasting) experiences with Teams, Windows 11 onboarding, Azure DevOps…

At least there is a lot of room for improvement for entrepreneurs likes me ;)

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#54
post #2

Looks like a great product and congratulations on your success. I miss the days when HN was more stories like this of people using their expertise to make money - whether it was code, book launches, writing courses etc. Is that harder to do these days, or has the HN news appetite shifted?

[flagged]

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#56
post #2

Looks like a great product and congratulations on your success. I miss the days when HN was more stories like this of people using their expertise to make money - whether it was code, book launches, writing courses etc. Is that harder to do these days, or has the HN news appetite shifted?

[flagged]

I quit a job a President of a software company 11 years ago. I’ve never been so happy or healthy.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#57
Congrats, this is a great story! One small thing:

> Every time I check out competitors' sites — those who also build knowledge base or customer support platforms — I notice something odd. Almost all of them use third-party tools like Intercom or Zendesk to support their own customers. That surprises me. If your product is so great — why don’t you use it yourself? For me, that’s a golden rule: your product should be so good you want to use it yourself. If not, that means something’s wrong.

Is this not just because Intercom and Zendesk have their own ticketing systems tightly integrated to the docs? Integrating the two allows e.g. customer query auto-reply based on RAG with the documentation, or auto-replying with the 3 support articles most likely to solve the problem. I assume Perfect Wiki has no equivalent ticket integration?

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#60

Congrats on the success! Are you not afraid that MS ships a wiki upgrade at a certain point?

Given the state of the typical Microsoft PM he will be safe. They'll always prefer more features over a fast UX. Even if there will a fast enough teams wiki one day, the next PM will butcher it to death again.
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