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Mozilla site down due to "overdue hosting payments" [fixed]
51–60 of 112 posts
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#52Very unprofessional of Discourse to publicly shame a client like this. If they are not being paid and they care so much about the cost they should bring the website down instead of resorting to petty shaming.
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#53Earlier quoted context omitted.
It's a pretty good way to get the bill paid to be honest I also run a B2B SaaS and I have found that over time the customers who I think are going to be terrible for paying, typically tend to be very good at paying and the customers who I think are going to be very good for paying (in that they have good standing in the community in things like that) tend to be pretty bad at paying on time (and with NET30 and all) Ul…
Because if you don’t, they might go somewhere else.
Losing a non-paying customer does not sound like a bad thing.
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#54The comments here are hilarious. So many people getting on their soapbox about someone forgetting to pay a bill. Something that has undoubtedly happened at your organisation, and happens at most, given enough time.
This website fucking sucks.
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#55Why is a SaaS locking out a fairly high-profile customer like this, and publicly airing B2B accounts-receivable drama, to the customer's community? How big can the bill be, for something you could run on a 20 year-old PC? Given the strange coincidence with the social media outrage over TOU fiasco, I don't know who to be scratching my puzzled head at here.
It's a pretty good way to get the bill paid to be honest I also run a B2B SaaS and I have found that over time the customers who I think are going to be terrible for paying, typically tend to be very good at paying and the customers who I think are going to be very good for paying (in that they have good standing in the community in things like that) tend to be pretty bad at paying on time (and with NET30 and all) Ul…
Leaving your vendors hanging is literally taught and practiced among certain circles of entrepreneurs. Though not spelled out in explicit terms, they operate on the basis of "Fuck you, I got mine." They want a perpetual jackpot machine, and will stomp on anyone to get what they want, more money in the pursuit of even more money. They don't operate on the old mantra of "the boss is the last to get paid."
You'll be able to find them a few years down the road complaining that the mean old IRS is being so unfair because of the little bit of tax evasion that's totally not as bad as those real scammers on welfare.
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#56Please don't read too much into this ;) We moved from self-hosted Discourse to hosted Discourse. The transfer was initiated late from the Mozilla side (my bad) and the automatic system from Discourse kicked in.
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Re: Mozilla site down due to "overdue hosting payments" [fixed]
#57As reported by parts of the tech press this last year, Mozilla is seemingly on its way to certain bankruptcy. I guess we should expect more incidents like this the time to come.
> Mozilla is seemingly on its way to certain bankruptcy. Mozilla has hundreds of millions of dollars in cash and over a billion in investments according to their last financial statement -- so, no, they are not.
It doesn’t matter much what they have in cash and non-liquid assets if they don’t have a balanced budget.
90% of Mozilla’s direct income (cash) comes from Google. And it looks like that funding may go away soon [1].
If Firefox had a big marketshare they might be able to capitalise on that, but right now it’s the lowest it’s ever been, and they keep on burning bridges.
[1] https://www.zdnet.com/home-and-office/networking/why-googles...
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#58Please don't read too much into this ;) We moved from self-hosted Discourse to hosted Discourse. The transfer was initiated late from the Mozilla side (my bad) and the automatic system from Discourse kicked in.
You work for Mozilla?
Re: Mozilla site down due to "overdue hosting payments" [fixed]
#59Re: Mozilla site down due to "overdue hosting payments" [fixed]
#60Earlier quoted context omitted.
It's a pretty good way to get the bill paid to be honest I also run a B2B SaaS and I have found that over time the customers who I think are going to be terrible for paying, typically tend to be very good at paying and the customers who I think are going to be very good for paying (in that they have good standing in the community in things like that) tend to be pretty bad at paying on time (and with NET30 and all) Ul…
I'm totally with you on wanting to get paid in a timely manner. (I used to do NET 10 for consulting invoices.) But you'd do a courtesy call before cutting off a B2B customer? Even just to make sure they got the bill, and that a payment they made hadn't mistakenly not been credited. Which would be an opportunity for an immediate funds transfer or CC charge, if necessary to keep the site up. (Also an opportunity for th…
They will tell you it must have slipped though the cracks, and that they'll get right on it, but no payment will materialize.