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Fair Pricing

kagi.com

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Re: Fair Pricing

#51
post #8

Earlier quoted context omitted.

how would that be enforced?

European countries like the UK have consumer protection laws and they get enforced all the time. There’s a few ways: - Act on customer complaints (or consumer protection organisation complaints) - Proactively investigate and check - Require businesses to submit proof that they follow the regulations e.g. test results I’m sure there’s other ways and you can do one or more of these things to ensure compliance. It’s rea…

Also helps to scare with huge fines set up for the likes of Google and Facebook which any normal company can‘t pay in their wildest dreams.

Re: Fair Pricing

#52

Earlier quoted context omitted.

how would that be enforced?

I'm thinking of the time I had a membership with Anytime Fitness. Entry into the gym entailed scanning a key fob, so it was readily possible to have a record of when I entered, and (relevantly) when I didn't. This was an exact point I raised when they attempted to charge an expired card twice and then sent my bill to collections. The gym staff admitted to remembering that I attempted to cancel because I was moving to…

You’re in Australia?

If anything like that happens again, or something like you purchase a second hand car but weren’t supplied the signed registration paper / no receipt… need a day off work due to illness but don’t want to pay to see a doctor / telehealth etc etc

You can statutory declaration, a written statement you declare to be true, many professionals can witness them, teachers, dentists, vets, engineers, mostly anyone who’s practice requires they be a member of a professional organisation.

If you were to serve such to Anytime Fitness, either before you intended to leave serviced area, or any time prior to them selling the dept to recovery, they are obliged to cancel from the date they were served or the date you state in the declaration.

A Process Server can hand them the declaration, or you can in person, or registered mail to head office.

This also tends to work for parking ticket fines issued by private car park operators whereby you make a reasonable offer for the time you were parked there—eg ten minutes prior to the first ticket, so one whole hour of parking as a reasonable counter offer to their punitive ticketed fee—though these all tend to be electronically gated these days so mostly moot.

I tend to do a higher than average level of minor civil disobedience type behaviour, and tend to find it quite enjoyable arguing my point knowing I’ll typically win the argument.

Yours truely, Mr Middle Age Curmudgeon

Re: Fair Pricing

#53
post #49

Just recently i was actually thinking about this pricing approach for netflix, apple arcade or whatever else. Basically i use it so rarely that i could just subscribe when i want to watch anything, and unsubscribe immediately. This will enable subscription till end of billing period (one month). Then when i want o watch anything again then i will repeat again. And now kagi has implemented exactly this but automated f…

Isn‘t this the classic gym subscription example? How many people have a subscription and actually don‘t use it. There is an episode of Friends about that. About the fair pricing: Would love to have this also for my car lease ;) But more on a weekly bases.

I'd say about a good 25% at least of the global SaaS revenue is dormant "gym" accounts by now.

Re: Fair Pricing

#54

Probably won't affect me much, since I've happily been a daily user since learning about them at Handmade Seattle last year, but I'm glad they're going this route nonetheless.

Always happy to hear people finding us through HMS! It's a fantastic community, and the Handmade ethos resonates deeply with a lot of us on the team.

Thank you for your support.

- Zac

Re: Fair Pricing

#55
post #30
post #27

No good. Not fair. I put money into the account, you bill me per search - pre-paid usage based billing is the only way this can ever be "fair".

Kagi used to have limits on all plans, and I feel like associating cost to typos is a bad experience that you'd never have on ads-supported engines. Even now on starter plan (300/month) a mistyped query would cost you $0.0166 each. Now I use the unlimited plan and so I search first, spellcheck later. Or sometimes it corrects it for me.

The time it took you to submit this comment was surely worth an awful lot of those $0.0166...

Re: Fair Pricing

#56
post #49

Just recently i was actually thinking about this pricing approach for netflix, apple arcade or whatever else. Basically i use it so rarely that i could just subscribe when i want to watch anything, and unsubscribe immediately. This will enable subscription till end of billing period (one month). Then when i want o watch anything again then i will repeat again. And now kagi has implemented exactly this but automated f…

Isn‘t this the classic gym subscription example? How many people have a subscription and actually don‘t use it. There is an episode of Friends about that. About the fair pricing: Would love to have this also for my car lease ;) But more on a weekly bases.

that's called car rentals :)

Re: Fair Pricing

#57
post #9
post #2

Kudos for adopting a user friendly billing policy. I would love to see the FTC mandate a policy that prohibits automatic renewal billing if the service hasn’t been used for some time.

[flagged]

Interesting take. I kinda take this a bit personal because I forgot multiple times about some subscriptions I had and I think I have my finances well under order.

I think there is a major difference between spending more then you have for example or getting into the subscription trap of: paid annually but advertised with monthly rates, paid monthly but is part of a separate subscription: Amazon channels, Apple TV channels etc. I subscribed to a TV service for the Eurocup which was something like 5€ per month. I only realized this after half a year because they send me an email suddenly with the newest shows I can watch. All the time this payment flew under the radar.

If your understanding of managing finances is monthly book keeping down to the penny then yes I might have issues with my finances.

Re: Fair Pricing

#58

Would love to see Kagi and Mozilla to collaborate.

I have too much respect for Kagi to want to see them overshadowed by Mozilla in any kind of partnership. In particular, I am a very recent but very happy convert to the Orion web browser which uses WebKit (not Blink, not Chromium, certainly not Electron, but WebKit) but supports both Firefox and Chrome extensions even in the iPhone and iPad apps, and has zero telemetry baked in and doesn't try to upsell you on a read-it-later service that was a questionable purchase by Mozilla even at the time it was made.

Kagi also actually has a business model. Mozilla has a teat that a US Court might order removed from their mouths soon as a possible remedy to sanction their Mommy in an antitrust suit; and looking at their 990, things are not looking particularly good for them if that happens.

Re: Fair Pricing

#59
post #56
post #49

Earlier quoted context omitted.

Isn‘t this the classic gym subscription example? How many people have a subscription and actually don‘t use it. There is an episode of Friends about that. About the fair pricing: Would love to have this also for my car lease ;) But more on a weekly bases.

that's called car rentals :)

Yes but I want the car in front of my home :) I understand the concept that I pay also for the luxury to drive around whenever I want etc. It was more a musing ala eat the cake and have it :)

I see lots of short rentals that just idle on the street for days sometimes. Here the provider pays of course (and I assume it’s not in their interest).

Re: Fair Pricing

#60
post #2

Kudos for adopting a user friendly billing policy. I would love to see the FTC mandate a policy that prohibits automatic renewal billing if the service hasn’t been used for some time.

how would that be enforced?

Especially if there was an expectation that someone might forget to use a service and then expect all their data to have remained in storage for them to use when they returned?
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